Network Engineer

The L2 Network Engineer is responsible for operating, maintaining, and troubleshooting network infrastructure to ensure stability, efficiency, and availability across operations, maintenance (O&M), and managed services projects. The role focuses on monitoring network performance, resolving technical issues, and supporting infrastructure deployment while escalating complex issues to L3 support.

Key Responsibilities

Operate and maintain network infrastructure to ensure stability and high availability of services.

Monitor network performance and report anomalies to senior engineers.

Implement network configurations according to best practices and guidelines.

Ensure backup copies of network components are maintained.

Assist in network projects, including infrastructure deployment and integration.

Provide Level 2 technical support for network-related incidents.

Escalate unresolved issues to L3 engineers for advanced troubleshooting.

Follow defined change management procedures and support compliance initiatives.

Document network configurations, incidents, and maintenance activities.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred certification : Cisco Certified Network Associate (CCNA).

Experience

2–4 years in network operations, troubleshooting, and support.

Skills

Experience with LAN, WAN, WLAN, and network monitoring tools.

Basic troubleshooting of firewalls, routers, and switches.

Understanding of network security principles and compliance frameworks.

Ability to document network configurations and incidents.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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