We seeking a dedicated and enthusiastic Waiter / Waitress to join our dynamic team in Saudi Arabia. The ideal candidate will have a passion for providing exceptional customer service and a strong ability to work in a fast-paced environment. As a Waiter / Waitress, you will be responsible for creating a welcoming atmosphere for guests, ensuring their dining experience is memorable and enjoyable. You will work closely with kitchen staff and management to deliver high-quality service and maintain the restaurant’s standards. This role requires excellent communication skills, attention to detail, and a proactive approach to customer interactions. Candidates must have prior experience in a reputable and prestigious hotel to ensure they meet our high service standards.
Responsibilities
- Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.
- Take and process customer orders accurately, offering menu recommendations and answering any questions about food and beverages.
- Serve food and drinks promptly, ensuring that all items are presented attractively and meet the restaurant’s quality standards.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or issues promptly and effectively.
- Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
- Maintain cleanliness and organization of the dining area, including tables, utensils, and condiments.
- Process payments and handle cash transactions accurately while adhering to the restaurant's policies.
- Assist in training new staff members and providing guidance on service standards and procedures.
- Participate in team meetings and contribute to the continuous improvement of restaurant operations.
- Stay updated on menu changes, specials, and promotions to provide guests with accurate information.
Preferred Candidate
Proven experience as a waiter / waitress or in a similar role within the hospitality industry, specifically in a reputable and prestigious hotel.Strong customer service skills with a friendly and approachable demeanor.Ability to work well under pressure and manage multiple tasks simultaneously.Excellent communication and interpersonal skills to interact effectively with guests and team members.Detail-oriented with a focus on providing high-quality service and maintaining cleanliness.Flexibility to work various shifts, including evenings, weekends, and holidays.Knowledge of food safety regulations and hygiene standards.A positive attitude and a willingness to learn and adapt in a fast-paced environment.Ability to work collaboratively as part of a team while also being self-motivated.Fluency in English; knowledge of Arabic is a plus.Skills
Customer Service : Excellent customer service skills are essential for creating a welcoming atmosphere and ensuring guests have a positive dining experience.Communication : Strong verbal communication skills are necessary for taking orders, providing menu information, and addressing guest inquiries effectively.Time Management : The ability to manage time efficiently in a busy restaurant environment is crucial for serving guests promptly and ensuring smooth operations.Teamwork : Working collaboratively with kitchen staff and fellow waitstaff is important for maintaining service quality and efficiency.Attention to Detail : A keen eye for detail ensures that orders are taken accurately and that the dining area is clean and well-presented.#J-18808-Ljbffr