Lead Delivery Manager

About us

ZIRA Group is a company of passionate professionals dedicated to building advanced IT solutions. With nearly three decades of experience, we continuously develop and implement technologies that drive progress locally and globally. By combining expertise with a global outlook, we tackle challenges head‑on to create a meaningful impact, both within our team and for our clients.

Join our team as a Lead Delivery Manager.

You will play a key role in ensuring the on‑time and on‑cost delivery of multiple complex IT and telecom projects. You’ll oversee end‑to‑end project execution, from planning through delivery, ensuring alignment among all internal and external stakeholders to achieve the agreed business outcomes.

In this role, you will lead and mentor multiple project teams, coordinate cross‑functional collaboration, and manage dependencies to ensure smooth delivery. You’ll also serve as the primary point of contact between ZIRA and our clients, ensuring client needs are met, issues are resolved, and opportunities for future growth are identified.

Your focus will be on both delivery excellence and relationship management, balancing hands‑on project oversight with strategic planning, risk management, and continuous improvement.

This position requires strong leadership, clear communication, and deep knowledge of various project methodologies (Waterfall, Agile, Hybrid). The ideal candidate has extensive experience in managing large‑scale IT development projects and driving results in dynamic, global environments.

Note : Applications remain open until December 3, 2025 .

8+ years of experience in managing IT project delivery, with at least 3+ years in a lead or senior management position

Proven experience as a Senior or Lead Delivery Manager in a multinational environment

Strong background in managing geographically dispersed project teams and stakeholders

Excellent communication and stakeholder management skills, with the ability to build trusted relationships

In‑depth knowledge of project management methodologies (Waterfall, Agile, Hybrid) and the ability to adapt processes pragmatically

Hands‑on experience with Jira, Confluence, and MS Project

Proven ability to manage multiple projects or project streams simultaneously

Strong facilitation, prioritization, and coaching skills

Experience overseeing budgets, schedules, and project quality

Understanding of telecom technologies and the Software Development Life Cycle (SDLC)

Strong analytical and decision‑making capabilities, with the ability to foresee and mitigate risks

Ability to identify and resolve delivery impediments, negotiate effectively with external stakeholders, and encourage continuous improvement

Preferred qualifications

Project Management Professional (PMP) certification

Experience managing complex telecom and IT projects

Additional requirements

Proficiency in English (Arabic is an advantage)

Prior experience managing projects for international clients or within multinational organizations

Familiarity with the Saudi Arabian IT business environment is a plus

Willingness to work Sunday to Thursday, with possible relocation to KSA

Location : Sarajevo (BiH) and Riyadh (KSA)

Key responsibilities

Project and team management

Lead and mentor multiple delivery teams, manage resources, define project scope, and ensure outcomes meet both ZIRA and client expectations.

Delivery and strategy

Develop and implement delivery strategies, maintain roadmaps, and identify opportunities for process improvement to enhance efficiency.

Managing timelines, scope, and budgets

Set and manage delivery schedules, control scope changes through effective change management, and monitor budgets to avoid overruns.

Risk and dependency management

Proactively identify, manage, and mitigate project risks and dependencies to ensure a smooth delivery process.

Stakeholder communication

Act as the main liaison between teams and stakeholders, ensuring regular updates and transparent communication on project progress and expectations.

Performance and reporting

Monitor and report on key delivery metrics, providing insights and recommendations to senior leadership and stakeholders.

Key personality characteristics

Proactive and solution‑oriented, with strong leadership and organizational skills

Excellent communicator, able to motivate and inspire cross‑functional teams

Strategic thinker with a hands‑on approach to problem‑solving

Adaptable to change, with a drive for continuous improvement and excellence

Strong sense of ownership, accountability, and collaboration

What’s in it for you?

As you move through the interview process, we’ll share all the details about our benefits and career development opportunities. Here are some key highlights :

A collaborative, flexible, and respectful work environment

Competitive salary with opportunities for growth

Private health insurance

Hybrid work options for a better work‑life experience and balance

Access to any ZIRA office worldwide based on business needs

Personal education budget to support your professional development

A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives

Gym membership reimbursement to support your well‑being

Access to innovative technical tools and technologies

We’re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team.

Join ZIRA—where good ideas find people who care enough to make them real.

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