Field Service Engineering

Overview

Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer focused and passionate about the work they do.

What you will do

• Installation and Commissioning : Setting up and installing equipment and systems at customer sites, ensuring they operate correctly.
• Maintenance and Repairs : Conducting regular maintenance checks, troubleshooting issues, and performing repairs on equipment to ensure optimal performance.
• Customer Support : Acting as the primary point of contact for customers, addressing their concerns, answering questions, and providing technical support.
• Training and Guidance : Educating customers on how to use and maintain their equipment effectively, often providing hands-on training.
• Documentation : Keeping accurate records of service visits, repairs, maintenance activities, and customer interactions, often using software tools for documentation.
• Reporting : Providing feedback to management regarding customer needs, product performance, and potential areas for improvement.
• Safety Compliance : Adhering to safety standards and regulations while working in the field, ensuring both personal safety and the safety of customers.
• Collaboration : Working closely with sales, engineering, and support teams to address customer needs and ensure seamless service delivery.
• Problem Solving : Diagnosing technical issues and developing solutions quickly to minimize downtime for customers.
• Inventory Management : Managing spare parts and tools needed for service tasks, ensuring they are available when required.

Qualifications

About Schneider Electric and IMPACT

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. Schneider Electric values inclusion, mastery, purpose, action, curiosity, and teamwork. IMPACT invites you to contribute to turning sustainability ambition into actions and to join Schneider Electric where you can help create a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue +13% organic growth

150,000+ employees in 100+ countries

#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

#J-18808-Ljbffr