Receptionist

The Front Desk Department is responsible for providing exceptional service to guests, ensuring their needs are met upon arrival, during their stay, and at departure.

Job Responsibilities :

• Greeting and assisting guests upon arrival and departure.
• Managing reservations, check-ins, and check-outs.
• Handling phone calls, emails, and guest inquiries.
• Providing information about hotel services, facilities, and local attractions.
• Maintaining guest records and processing payments.
• Resolving guest complaints or concerns professionally.
• Coordinating with housekeeping, maintenance, and other departments.

Job Rewards and Benefits : Health Insurance, Life Insurance, Medical.

#J-18808-Ljbffr