Tech Delivery Enablement Specialist

Overview Tech Delivery Enablement Specialist role at PwC Middle East Enterprise Solutions. PwC has been established in the region for 40 years, with around 12,000 people in 12 countries : Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the PwC network in advisory, assurance and tax to help you find the value you are looking for.

Responsibilities

Delivery coordination and support : The specialist maintains project delivery plans, tracks milestones, manages resource profiles, identifies delivery risks and dependencies, and collaborates with third-party vendors to fill capability gaps. They also act as the SME for vendor Joint Business Reviews (JBRs).

Transition and asset management : Responsibilities include coordinating onboarding activities post-contract, distributing onboarding kits and documentation, tracking readiness during transitions, researching and evaluating new delivery tools, maintaining standardized templates and documentation, and improving toolsets based on feedback.

Reporting and enablement : The specialist supports updating delivery performance dashboards, preparing review materials for leadership, collaborating with analytics teams, maintaining knowledge repositories, conducting training sessions, and promoting consistent use of reusable delivery assets.

Knowledge & Enablement : Maintain internal repositories for delivery enablement assets and knowledge articles; conduct training or onboarding sessions for new team members on tools, frameworks, and delivery standards; promote consistency in the use of reusable assets across projects.

Required Skills & Experience

Professional Experience : Exposure to agile delivery environments, managed services, or consulting projects.

Experience with service transition, project coordination, reporting, and tracking.

Technical & Delivery Knowledge : Understanding of cloud, cyber, AES, digital workplace, and ITSM. Experience working with and managing relationships with third party vendors. Familiarity with delivery methodologies : Agile, ITIL, Waterfall, or hybrid models.

Minimum Years Experience Required

Soft Skills : Strong English and Arabic reading and writing skills; strong communication, organization, and coordination skills; ability to work independently and manage multiple delivery support tasks; comfortable collaborating across technical, operational, and commercial teams.

Preferred Qualifications

Bachelor's degree in information systems, Engineering, or related fields.

Certifications in ITIL, Agile, or PMP are advantageous.

Experience in knowledge management, content governance, or delivery tool configuration is a plus.

Education Education (if blank, degree and / or field of study not specified)

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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