Office Admin.
WeareflexiRiyadh, Riyadh Region, Saudi Arabia5 days ago
Job descriptionDevice Management : Immediate troubleshooting and resolution of any technical issues that arise during meetings. Routine updates and firmware upgrades for all devices to ensure optimal performance and security. Meeting Setup and Support : Coordination with the CEO’s office to ensure meeting schedules are accurately maintained and technical requirements are fully understood and met. Real‑time technical support during meetings to address any issues promptly and minimize disruptions. Collaboration with CEO Office : Regular briefings and updates to the CEO’s office on the status of equipment and any upcoming maintenance schedules. Customized support tailored to the specific needs and preferences of the CEO and their meeting attendees. Service Level Agreements (SLAs) : Resolution Time : Target resolution of all technical issues within 30 minutes. Uptime Guarantee : Commitment to ensuring a minimum of 99.9% uptime for all meeting room devices and systems. Additional Features : Training Sessions : Training for CEO office staff on the basic operation of meeting room technologies to empower them with troubleshooting skills. Documentation : Comprehensive documentation of all technical setups, configurations, and troubleshooting steps for quick reference and continuity.
The Services for CEO Meeting Rooms should be designed to ensure seamless and uninterrupted meetings for executive-level engagements.
With dedicated team provides comprehensive support for all devices and systems within the CEO meeting rooms, guaranteeing smooth operations and optimal performance.
- Operating Hours : Sunday to Thursday, 8 : 00 AM to 5 : 00 PM.
- Backup Coverage : Backup personnel available to ensure continuity during vacations or absences.
Scope of Services
Regular maintenance and testing of all audio‑visual equipment, including projectors, screens, microphones, speakers, and video conferencing systems.
Proactive setup and configuration of virtual meetings using MS Teams, Cisco Webex, or any other preferred remote meeting tools.
Close liaison with the CEO’s executive assistants and office staff to align on meeting requirements and expectations.
Response Time : Immediate response to any technical issues during meetings.
Preventative Maintenance : Regularly scheduled checks and preventative maintenance to preempt potential issues.
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Office • Riyadh, Riyadh Region, Saudi Arabia
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