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Operations Lead – Marketplace Fulfillment

Operations Lead – Marketplace Fulfillment

LIVSHOJeddah, Makkah Region, Saudi Arabia
30+ days ago
Job description

Location : In-person (Jeddah, Saudi Arabia)

Type : Full-Time

Level : Mid-Level

About Us :

We are a fast-growing live shopping and marketplace startup building the future of social commerce in the region. We’re looking for an Operations Lead who thrives in fast-paced environments and can ensure smooth, efficient daily operations. If you’re sharp, organized, and love working with sellers and customers — this is your opportunity.

Key Responsibilities :

  • Fulfillment & Logistics Management :

Oversee seller fulfillment processes, follow up on shipments, and coordinate with sellers and customers to resolve any operational issues.

  • Seller Qualification & Onboarding :
  • Review new seller applications, vet for quality and fit, and support onboarding to ensure they’re ready to go live.

  • Campaign & Launch Execution :
  • Work cross-functionally with engineering and growth teams to organize and execute major platform campaigns and seller activations.

  • Quality Assurance :
  • Monitor order success rates, seller behavior, and customer satisfaction to uphold platform quality standards.

  • Daily operations :
  • Daily operation needs that could impact anything related to Fullfilement, Leads, Urgent matters.

    Ideal Candidate :

  • 2–4 years of operations experience, ideally in a marketplace or eCommerce environment
  • Extremely organized, fast-moving, and proactive
  • Fluent in Arabic and English
  • Strong communicator and collaborator — able to work across teams
  • Comfortable working on-site in Jeddah
  • Self-motivated and solution-oriented with a “get things done” mindset
  • Bonus Points For :

  • Experience with SQL or data tools — ability to query and extract insights independently
  • Understanding of marketplace dynamics and seller operations
  • Worked with startups
  • #J-18808-Ljbffr

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    Operation • Jeddah, Makkah Region, Saudi Arabia

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