Operations Lead – Marketplace Fulfillment

Location : In-person (Jeddah, Saudi Arabia)

Type : Full-Time

Level : Mid-Level

About Us :

We are a fast-growing live shopping and marketplace startup building the future of social commerce in the region. We’re looking for an Operations Lead who thrives in fast-paced environments and can ensure smooth, efficient daily operations. If you’re sharp, organized, and love working with sellers and customers — this is your opportunity.

Key Responsibilities :

• Fulfillment & Logistics Management :

Oversee seller fulfillment processes, follow up on shipments, and coordinate with sellers and customers to resolve any operational issues.

Review new seller applications, vet for quality and fit, and support onboarding to ensure they’re ready to go live.

Work cross-functionally with engineering and growth teams to organize and execute major platform campaigns and seller activations.

Monitor order success rates, seller behavior, and customer satisfaction to uphold platform quality standards.

Daily operation needs that could impact anything related to Fullfilement, Leads, Urgent matters.

Ideal Candidate :

Bonus Points For :

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