Strategic Account Manager - Riyadh

Riyadh, Saudi Arabia | Posted on 01 / 20 / 2025 Leading the prepaid gift card market by offering all-in-one prepaid gift cards and rewards solutions for individuals and corporate.

Our Mission (What) We are here to make people and businesses smile and delight by developing gift cards and rewards solutions to make digital gift cards and rewards easy to send and amazing to receive wherever and whenever. Our Vision (Where) The leading and the most innovative digital prepaid gift cards and rewards company in the MENA. Job Description

Overview : We are seeking an experienced and forward-thinking Strategic Account Manager to cultivate and strengthen long-term partnerships with key enterprise clients. This pivotal role focuses on driving mutual growth, creating joint business strategies, and developing innovative, customized solutions that align with the strategic goals of both the client and the company. The ideal candidate will demonstrate deep industry knowledge, a consultative approach, and a proactive ability to identify opportunities that deliver lasting value. Key Responsibilities :

Strategic Account Planning and Management Develop and execute comprehensive, customized account plans for major enterprise clients. Lead strategic planning sessions to align company solutions with the client’s long-term goals. Identify and prioritize opportunities that drive revenue growth and deepen client partnerships. Relationship Building and Client Partnership Build trusted advisory relationships with senior client leadership and decision-makers across multiple departments. Foster a collaborative partnership focused on innovation, co-creation, and shared success. Serve as the primary point of contact for strategic accounts, ensuring continuous engagement and alignment. Work cross-functionally with product, finance, marketing, and operations teams to deliver tailored solutions. Act as a liaison between the client and internal teams to ensure a seamless experience and consistent value delivery. Coordinate with the sales team to explore upsell and cross-sell opportunities that enhance client outcomes. Innovation and Solution Development Develop and present tailored, forward-thinking solutions that address client-specific challenges. Anticipate market trends, business shifts, and emerging needs to proactively deliver differentiated offerings. Collaborate with the client to co-create strategic initiatives that enhance competitive positioning. Client-Centric Strategic Execution Maintain a deep understanding of the client’s industry, market pressures, and business model. Identify key performance indicators (KPIs) to measure success and refine strategies as needed. Ensure alignment between the client’s vision and the company’s capabilities to drive sustainable growth. Revenue Growth and Business Impact Develop strategies to increase account profitability and achieve growth targets. Monitor account performance, ensuring achievement of revenue, retention, and satisfaction goals. Drive contract renewals, expansions, and strategic initiatives that maximize long-term value. Requirements

Required Skills and Qualifications : 5+ years of experience in enterprise account management, strategic sales, or business development. Proven track record in managing highly complex, long-term relationships with enterprise clients. Strong expertise in strategic planning, consultative selling, and solution development. Exceptional ability to engage with senior executives and decision-makers across multiple disciplines. Deep understanding of market trends, competitive landscapes, and business strategies within SaaS or technology sectors. Experience collaborating across departments to align internal resources with client needs. Proficiency in CRM tools and data-driven decision-making. Experience in B2B SaaS sales or fintech-related solutions. Familiarity with complex contract negotiations and procurement processes. Strategic thinker with a proactive, forward-looking mindset. Highly adaptable, innovative, and customer-focused. Excellent communication, negotiation, and presentation skills.

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