Electronic Engineer

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Technical Talent Acquisition Coordinator @Acuative Middle East | Head-Hunter and Talent Acquisition Auto-Pilot | Creating Seamless Hiring Experiences

About Acuative

Acuative is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT.

Overview

The NOC Engineer (L1) will be responsible for monitoring, troubleshooting, and supporting network operations to ensure optimal performance and uptime. This role involves working in a 24 / 7 shift-based environment to detect and resolve network issues efficiently. The ideal candidate should have basic networking knowledge, a keen eye for troubleshooting, and a willingness to learn and grow within the field of network operations.

Key Responsibilities

• Monitor network infrastructure, servers, and critical IT systems to detect performance issues and outages.
• Respond to network alerts, investigate incidents, and perform initial troubleshooting to resolve minor issues.
• Escalate unresolved technical issues to L2 / L3 teams and coordinate with vendors when necessary.
• Maintain incident logs and documentation for tracking network performance and issue resolution.
• Assist in network device configuration, software updates, and patch management under supervision.
• Perform basic troubleshooting for routers, switches, firewalls, and network links.
• Support IT teams in diagnosing and resolving connectivity issues for internal users.
• Follow established NOC procedures, SLAs, and escalation protocols to ensure efficient network operations.
• Participate in shift handovers, providing detailed reports on network incidents and performance.
• Continuously improve technical skills and stay updated with emerging networking technologies.

Qualifications & Skills

Preferred

Equal Opportunity Statement

At Acuative, we believe our strength comes from our people—and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration across all levels of the company. No matter who you are, if you’re passionate about doing great work, you’ll find a place with us.

Seniority level

Entry level

Employment type

Full-time

Industries

IT Services and IT Consulting, Computer and Network Security, and Telecommunications

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