Overview Quality-focused role owning team-level accuracy and complex case resolution. Responsible for leading quality initiatives, resolving escalated disputes, and mentoring junior staff while contributing to policy refinement.
Strategic Roles & Responsibilities Strategic % : 10%
Lead quality audit initiatives and implement corrective actions
Contribute to policy refinement based on claim pattern analysis
Mentor and develop junior staff capabilities
Operational Roles & Responsibilities Operational % : 90%
Lead quality audits for the claims team, analyzing root causes of errors
Implement corrective actions to reduce claim processing errors
Resolve escalated provider disputes involving moderate-complexity clinical determinations
Develop claim review checklists for high-frequency scenarios using trend data
Update and refine policies based on claim pattern analysis
Mentor junior staff on policy interpretation and dispute resolution
Conduct training sessions on complex claim scenarios
Maintain expertise in regulatory changes and industry best practices
Qualifications Bachelor degree in healthcare administration, business, or related field
Professional Certifications Required Professional certification (e.g., CPC, CPB) preferred
Years of Experience 4-6 years of progressive claims processing experience in healthcare or insurance
Languages
Accounts Receivable
Billing Investigations
Core Competencies
Integrity
Accountability
Cybersecurity
Person-Centered Care
Acknowledgement Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supplemental Work / Experience / Education Information #J-18808-Ljbffr
Senior Analyst • Riyadh, Saudi Arabia