Admissions and Parent Experience Manager

Admissions and Parent Experience Manager

Together, Cognita schools provide a uniquely global education that goes beyond grades, developing academic excellence alongside adaptability, agency, and the positive attitudes that prepare young people to grow, thrive, and find success in a rapidly evolving world.

Cognita Middle East has 14 schools within its portfolio, including : RGS Guildford Dubai, Repton Dubai, Repton Al Barsha and Repton Abu Dhabi, Horizon English School, Horizon International School, Ranches Primary School and Al Ain English Speaking School in the UAE, Dasman Bilingual School in Kuwait, Downe House Riyadh and King’s College Riyadh in Saudi Arabia, Downe House Muscat and Cheltenham Muscat in Oman, and King’s College Doha in Qatar

Job Overview

We are seeking an experienced and strategic Admissions and Parent Experience Manager to lead the admissions lifecycle and parent engagement experience at King’s College Riyadh Sedra. This pivotal role oversees the full journey from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention.

The Admissions and Parent Experience Manager is responsible for overseeing the admissions lifecycle from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention. The role requires a proactive, empathetic, and strategic individual who can articulate the school’s ethos and offerings, actively listen, and address the needs and concerns of parents with a strong focus on delivering unparalleled customer service.

What you’ll do

School Launch & Parent Journey Design

• Lead the setup and execution of all parent-facing operations and communications for the successful launch of the school.
• Build a strong relationship with the Partner Community / Developer and design, implement and launch communications, community events and promotions together with the support of Cognita Middle East’s Marketing Centre of Excellence.
• Establish and operationalise the parent experience suite, ensuring a welcoming, informative, and high-impact environment.
• Design and implement the end-to-end parent journey in close collaboration with the Cognita Middle East Head of Experience and the King’s College Riyadh School Leadership Team, ensuring alignment with Cognita’s Customer Experience standards and the school’s values.
• Develop and manage timelines, resources, and delivery of recruitment, onboarding, and transition touchpoints for prospective and new families.

Communications & Promotional Collateral

Admissions Process Management

Organic Growth

Retention

Leadership and Development

What we’re looking for

Educational Background

Professional Experience

Required Skills

If you are driven by challenge and aspire to make a lasting impact, we invite you to apply and be a key player in shaping the future of the King’s College Riyadh and Cognita schools.

Cognita is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre‑employment background checks will be undertaken before any appointment is confirmed.

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