SPA Attendant

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun‑filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Greet guests in a friendly and courteous manner

Give detailed tour of spa area, provide explanation on when and how to use all spa amenities and facilities

Guide guest at appropriate times to location to meet service provider

Provide warm and sincere closing upon completion of service sequence

Learn and use guests’ name whenever possible

Adjust service to suit guests’ requests, personalised to meet their needs

Use a Heartist® approach – make the guests Feel Welcome, Feel Heart‑Warmed, Feel Incredible and Belong

Monitor guests’ use of facilities and ensure their safety

Efficiency of work to keep work area clean and tidy at all times

Maintain an ample supply of massage oils, professional products, towels, sheets and other necessary items

Timeliness in reporting dysfunctional equipment to supervisor for follow‑up

Assist with treatment types and retail product recommendation whenever consulted

Efficiency of work to maintain cleanliness of treatment rooms, spa preparation room, retail display cabinets etc.

Cleanliness and work safety in equipment handling, beverage preparation and service areas

Participate in training activities to improve knowledge and skills

Follow guidelines provided in Colleague Handbook

Understand emergency procedures, health & safety requirements, lost & found procedures

Maintain collaborative working relationships with colleagues & supervisors / managers

Qualifications

At least one year of experience in related club or spa environment

Spoken and written English

Interpersonal skills

People‑oriented and Team player

Able to work under pressure and independently

Looks presentable

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Hospitality

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