Industrial Refrigeration - Supervisor

Job Category : Customer Care and Technical Service

Location : Riyadh, Al Riyadh, SA

Job Requisition ID : 2418

As Daikin Middle East & Africa (DAME (G)) we offer you the chance to broaden your experience internally or internationally. All our vacancies are open for internal candidates. We believe a job rotation is an excellent way to further develop your skills & knowledge. After applying you will be contacted by our HR and recruitment team.

Job Responsibilities

• To provide effective technical support to the maintenance team.
• Assist Maintenance Manager in preparing the maintenance budget and maintenance planning.
• Carry out on-site periodical inspection over the related systems, paying special attention to critical areas, coordinate with maintenance team for technical expertise support.
• Strategizing and monitoring the daily team activities, PM service and operation.
• Maintaining and updating Maintenance documentation for all systems related.
• Perform service and maintenance of refrigeration systems and related equipment / facilities.
• Provide technical support and plant leadership for (Freon / Ammonia) refrigeration equipment troubleshooting and modifications.
• Develop and maintain a good working relationship with Team Leader, peers, team members, other leaders, and managers corporate partners.
• Perform both uptime and down time preventative maintenance in adherence to the master PM schedule.
• Participate in Continuous Improvement initiatives to increase platform performance.
• Perform daily rounds / checks of (Freon / Ammonia) refrigeration system.
• Responsible for attending daily calls from customers for Air / water cooled Chillers, AHUs, FAHU, FCUs, ACUs, multi compressor racks, water pumps and chilled water system.
• Understands engineering drawings, electrical layouts, and mechanical diagrams.
• Experience in replacing defective parts and good skill on brazing techniques for copper pipes (Copper to Copper / copper to brass / copper to aluminum / copper to steel joints).
• Able to independently attend sites and solve customer problems with minimum supervision.
• Able to write and generate reports in MS Excel, Word and Power point and issue service tickets after every site visit to submit to the Customer and Service Office.
• Timely, Committed and Professional in handling complaints with the clear goal of attending and resolving customer complaints at the soonest possible time.
• Completes customer complaints with the right approach and solutions during the first visit without having back jobs.
• Adhere to safety regulations and guidelines related to Industrial Refrigeration equipment and procedures
• Flexible to work overtime and on travel assignments within Saudi Arabia.
• Instruct and Conduct site training on operation, maintenance of Daikin Equipment.
• Use and care of company provided equipment, material, tools, and Vehicle.

Job Requirements

Experience & Knowledge

Education

Skills

Preferred

KPIs

Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.

Good climate starts with people

Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.

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