About Lucidya
Lucidya is on a mission to transform how businesses grow by putting Product-Led Growth (PLG) at the heart of our SaaS strategy. We are building a self-serve product experience that empowers users to onboard seamlessly, discover value faster, and adopt features with minimal friction.
To accelerate this transformation, we’re hiring a PLG Product Analyst to be the data backbone of our PLG initiatives , driving visibility into user behaviour, funnels, activation, and retention.
About the Role
As a PLG Product Analyst , you will :
- Own the funnel health, event tracking, and behavioral insights for Lucidya’s products.
- Build the analytics framework that powers PLG adoption, retention, and experiment validation.
- Partner cross-functionally with Product, Engineering, Marketing, CX, and Leadership to deliver data-driven insights that directly impact growth and strategy.
This role is perfect for someone who thrives on :
Diving deep into user data to define and track activation, time-to-value, and retention .Building dashboards that illuminate user journeys and friction points .Running experiments and validating hypotheses with actionable insights .Being the go-to expert on PLG analytics.What You’ll Do
Build and own Lucidya’s product analytics framework from the ground up.Define and maintain event tracking taxonomy across PLG features and funnels.Design dashboards and reports to track activation, retention, adoption, churn, and growth metrics.Partner with Product Managers to design, run, and validate A / B experiments .Conduct deep-dive analyses on user journeys, cohorts, and feature adoption .Sync product events with marketing tools to enable lifecycle campaigns.Deliver monthly analytics reports to leadership with actionable recommendations.Maintain embedded dashboards for key modules (Social Listening, OmniServe).What Success Looks Like
Data Coverage : % of key events and flows tracked accurately.Time-to-Insight : Faster access to clean, actionable data for PMs and leadership.Activation Improvements : Optimizations that improve onboarding and time-to-value.Adoption Metrics : Growth in usage of core and new features.Experiment Velocity : A / B tests executed, validated, and iterated at scale.Retention & Churn : Improved ability to predict and reduce churn.First 90–120 Days
90 Days :
Audit current analytics and tracking gaps.Deliver the Lucidya Product Analytics Playbook (metrics, events, funnels).Launch the first unified PLG + Product dashboard .120 Days :
Enable self-serve analytics for PMs, PLG, and Marketing.Deploy feature-level adoption dashboards across products.Implement an experimentation framework across squads.What You’ll Bring (Must-Haves)
5+ years in product analytics, data analytics, or growth analytics (SaaS preferred).Deep knowledge of PLG funnels, SaaS metrics, and activation frameworks .Hands-on experience with analytics tools : Mixpanel, Amplitude, GA4, Tableau, Looker, or Metabase .Strong SQL skills and comfort working with engineers on data pipelines.Proven experience supporting A / B testing frameworks and analyzing results.Ability to define North Star metrics and align KPIs to business goals.Strong communicator with the ability to translate complex data into clear insights .Self-starter with cross-functional leadership skills .Why Join Us?
Shape Lucidya’s PLG initiatives and self-serve product experience.100% remote role with a collaborative global team .Expand your analytics and PLG expertise in a fast-moving SaaS startup.Take ownership of dashboards, insights, and experiments that directly influence product strategy.If you’re passionate about data-driven growth and want to be at the center of a PLG transformation , we’d love to hear from you!
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