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Professional Services Senior Consultant
Professional Services Senior ConsultantThales Group • Makkah, Saudi Arabia
Professional Services Senior Consultant

Professional Services Senior Consultant

Thales Group • Makkah, Saudi Arabia
2 days ago
Job description

Location : Remote, Saudi Arabia

Position Overview Within this business line, the Cybersecurity Professional Services Senior Consultant is responsible for deploying and implementing our data security solutions in customer enterprise environments. The role plays a central part in generating revenue in coordination with sales, interfacing with the customer, and working with R&D and product management to enhance and optimize solutions to meet customer needs.

Key Responsibilities

Assist engagement specialists in scoping complex product deployments.

Set up conference calls with customers to review deployment plans, prerequisites, and best practices.

Provide onsite or remote consulting services and support to customers, focusing on high quality, accuracy, and customer satisfaction.

Record project activities in the department project management application.

Develop and deliver technical, hands‑on product knowledge transfer to customers.

Track and ensure successful completion of high‑impact projects by creating project scoping plans, design guides, and relevant documentation.

Serve as technical point of contact for customer deployments and mentor other team members.

Deliver customer engagement in Database Activity Monitoring, Web Application Firewall, Secure Sphere, Data Risk Analytics, and Data Risk Intelligence.

Design role, policies, and procedures; document and deploy hardware security modules.

Provide training and knowledge transfer sessions.

Present product and professional services solutions to diverse audiences, both internally and externally.

Minimum Requirements

Education : B.A. / B.S. degree required (preferably Computer Science, Information Services, or a related field).

Experience : 5+ years as a Security Technical Consultant.

Experience in onsite and remote project delivery models.

Ability to deploy all Data Security products, including Data Security Fabric, Secure Sphere, Data Risk Analytics, and Data Risk Intelligence.

Preferred Qualifications

Tech Skills

Experience with Web Application Firewall (WAF‑P) and deployment, sizing, configuration, tuning, and integration.

Experience with Data Risk Analytics (DRA) and deployment on VMware, AWS, Azure.

Ability to extract audit data from Agent Gateways to DRA Analytics.

Health‑check execution, low‑level troubleshooting, system checks, and documentation of findings.

Database Activity Monitoring and Secure Sphere deployment on VMware; agent installation on Windows and non‑Windows platforms; vulnerability scans and data classification scans.

Windows Server administration, Active Directory, PowerShell, NTFS, and group policy administration.

Soft Skills

High energy, flexible, proactive, and resilient under stress.

Excellent verbal and written communication, listening, and presentation skills.

Ability to present solutions rather than problems and tailor explanations to the audience.

Team‑working, negotiation, problem solving, customer‑driving, crisis management, and complex project management.

Additional Skills

Knowledge of applications such as WebSphere, Apache Tomcat, JBoss.

Programming background in Java, C++, .NET, SQL, XML.

Experience with storage solutions (NetApp, Dell, HP, etc.).

Relevant security or professional certifications : CISM, CISA, CISSP, ITIL v3.

Cloud certifications : AWS, Azure, Google Cloud.

Experience with Splunk, MongoDB, SAP / HANA, and / or Teradata.

Project Management Professional (PMP) certification (preferred).

Travel & Other Requirements Required to travel up to 50% of the time; ability to work under stress, manage tight deadlines, adapt to changing work environments.

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Senior Consultant • Makkah, Saudi Arabia

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