Service Desk Ops Leader & Growth Strategist (Riyadh)

Business Operations Professionals Jobs in Riyadh

The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5-10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team.

Monitor daily operational activities to ensure efficiency and quality standards are met. Collaborate with field teams and management to report performance and maintain workflow according to established plans. Responsibilities include preparing reports, tracking team performance, and ensuring adherence to operational plans.

Drive business growth as a Business Development Manager in Riyadh, focusing on cybersecurity and AI solutions. Identify new opportunities and manage key client relationships to deliver tailored solutions in the KSA market. Leverage your local network and strategic thinking to align offerings with evolving customer needs.

• Service Desk Operations Manager : Flint Consulting Ltd Riyadh
• Saudi Arabia. Summary : The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service.
• أخصائي رقابة عمليات : Sawaid Recruitment Riyadh
• Saudi Arabia. Summary : Monitor daily operational activities to ensure efficiency and quality standards are met.
• Business Development Manager – (Riyadh, KSA) : Alert International Riyadh
• Saudi Arabia. Summary : Drive business growth as a Business Development Manager in Riyadh, focusing on cybersecurity and AI solutions.

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