SENIOR IT COMPUTING INFRASTRUCTURE ADMINISTRATOR.

Job Title

SENIOR IT COMPUTING INFRASTRUCTURE ADMINISTRATOR.

Job Code

Reports To

IT Services AND Ops Sr Director

Function

CIO

Job Summary

The Senior IT Computing Infrastructure Administrator is responsible for implementing and maintaining the organization’s physical and virtual computing infrastructure, utilizing working knowledge of many relevant technologies to ensure optimal reliability and performance of supported IT solutions at JHAH.

Responsibilities

• Implement, configure, maintain, support, and monitor the organization’s IT computing infrastructure including servers, storage, virtualization platforms, cloud solutions, operating systems, client systems, directory services, backups, disaster recovery environment, and other computing and data center related resources to ensure they are reliable, stable, scalable, secure, and perform optimally.
• Perform regular IT computing infrastructure capacity assessments to plan for any projected increase or decrease in utilization of resources.
• Ensure that IT computing infrastructure complies with relevant best practices, regulatory requirements, enterprise architecture standards, governance programs, and cybersecurity policies.
• Manage engagements with contracted vendors for IT computing infrastructure support, managed services or professional services to ensure that service delivery meets the targeted scope, time, cost and quality constraints.
• Investigate and resolve IT computing infrastructure related incidents in compliance with the organization’s relevant policies and procedures.
• Fulfill IT computing infrastructure related service requests in compliance with the organization’s relevant policies and procedures.
• Evaluate and process IT demand requests involving IT computing infrastructure and support fulfillment of those that are approved in compliance with relevant policies and procedures and by following the organization’s IT project management framework.

Qualifications

Bachelor's Degree in Information Technology or a related field.

Minimum 6 years of relevant experience.

Preferred Certifications

Languages

Core Competencies

Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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