Professional Services Senior Consultant

Location : Remote, Saudi Arabia

Position Overview

Within this business line, the Cybersecurity Professional Services Senior Consultant is responsible for deploying and implementing our data security solutions in customer enterprise environments. The role plays a central part in generating revenue in coordination with sales, interfacing with the customer, and working with R&D and product management to enhance and optimize solutions to meet customer needs.

Key Responsibilities

• Assist engagement specialists in scoping complex product deployments.
• Set up conference calls with customers to review deployment plans, prerequisites, and best practices.
• Provide onsite or remote consulting services and support to customers, focusing on high quality, accuracy, and customer satisfaction.
• Record project activities in the department project management application.
• Develop and deliver technical, hands‑on product knowledge transfer to customers.
• Track and ensure successful completion of high‑impact projects by creating project scoping plans, design guides, and relevant documentation.
• Serve as technical point of contact for customer deployments and mentor other team members.
• Deliver customer engagement in Database Activity Monitoring, Web Application Firewall, Secure Sphere, Data Risk Analytics, and Data Risk Intelligence.
• Design role, policies, and procedures; document and deploy hardware security modules.
• Provide training and knowledge transfer sessions.
• Present product and professional services solutions to diverse audiences, both internally and externally.

Minimum Requirements

Preferred Qualifications

Experience with Web Application Firewall (WAF‑P) and deployment, sizing, configuration, tuning, and integration.

High energy, flexible, proactive, and resilient under stress.

Knowledge of applications such as WebSphere, Apache Tomcat, JBoss.

Travel & Other Requirements

Required to travel up to 50% of the time; ability to work under stress, manage tight deadlines, adapt to changing work environments.

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