Digital service Management Consultant
MAGNOOS Information SystemsRiyadh, Riyadh Region, Saudi Arabia2 days ago
Job descriptionHelix Remedy Helix / OnPrem Digital Workplace Smart IT Helix / OnPrem Smart Reporting Discovery Mobility Remedy SSO Client Management Handle and maintain the documentation of projects Identify and negotiate opportunities for expansion to cover other Pillars (DBA / DSO) Build the company Private Cloud Build and maintain strong relationships with clients while delivering up to the required service level and meeting their needs Handle non-technical tasks, such as scoping / RFP response, in cooperation with the Business Unit Manager Resolve technical issues, attend to solutions and escalate problems if necessary Education : Bachelor's degree in Computer Science, Computer Engineering or any other related field Experience : At least 5 years of relevant experience
Job Title
Digital Service Management Consultant
Company
MAGNOOS Information Systems
Location
Riyadh, Saudi Arabia
Job Scope
The Digital Service Management Consultant is accountable for supporting projects as per clients’ requests while developing, testing and incorporating new systems to rapidly scale program.
Main Duties and Responsibilities
- Implement Digital Service Management Products from installations and configurations, to customizations and integrations while providing end users with the necessary trainings
- Cover products including :
Remedy ITSM
Position Requirements
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industry
IT Services and IT Consulting
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Management Consultant • Riyadh, Riyadh Region, Saudi Arabia