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Noon Coordinator & CXD
eXtra (United Electronics Co.)Al Khobar, Eastern Province, Saudi Arabia9 days ago
Job descriptionStrong Excel + Marketplace dashboard skills 1-2 years experience Clear and empathetic communication (English, Arabic) Ability to multitask across operations + customer-facing tasks Problem-solving mindset, ownership-driven
Essential Qualifications & Skills
- Monitor and update product listings, stock, pricing, and promotions.
- Track daily orders, cancellations, and SLA compliance.
- Liaise with vendors / logistics for timely replenishment and issue resolution.
- Share weekly performance snapshots (OOS, delivery delays, warranty issues, returns).
- Manage customer inquiries via call, WhatsApp, chat, or email.
- Book, confirm, and follow up on service appointments.
- Handle reschedules / cancellations quickly and professionally.
- Escalate complaints and ensure timely closure.
Requirements
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Coordinator • Al Khobar, Eastern Province, Saudi Arabia
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