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National Key Account Manager - KSA

National Key Account Manager - KSA

Henkel AG & Co. KGaADammam, Eastern Province, Saudi Arabia
10 days ago
Job description

About this Position At Henkel, the Key Account Manager (KAM) plays a strategic role in driving business success by building and maintaining long-term relationships with key customers. You will be responsible for managing high-impact accounts, developing joint business plans, and driving sustainable growth through tailored sales strategies, cross-functional collaboration, and a strong understanding of the customer’s business needs.

What you´ll do

  • Serve as the main point of contact for key accounts, ensuring long-term partnership and satisfaction.
  • Develop and implement annual business plans aligned with Henkel’s sales and marketing strategy.
  • Drive revenue growth, market share, and profitability within assigned accounts.
  • Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.
  • Work closely with Marketing, Supply Chain, Finance, and Customer Service to deliver customer-centric solutions.
  • Lead contract negotiations, pricing strategies, and promotional agreements.
  • Monitor competitor activity and market trends to identify opportunities and threats.
  • Analyze customer POS data, category performance, and KPIs to optimize account performance.
  • Coordinate customer-specific trade marketing initiatives to boost in-store visibility and conversion.
  • Collaborate with customers on sustainable solutions aligned with Henkel’s sustainability agenda.
  • Provide proactive solutions during supply disruptions, quality issues, or customer concerns.
  • Leverage digital tools and platforms to enhance engagement, visibility, and efficiency.
  • Build strong relationships across customer hierarchies and develop networking opportunities.

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Key Account Manager • Dammam, Eastern Province, Saudi Arabia