Senior Director of Project Management Office (PMO)
Senior Director of the Project Management Office (PMO) is responsible for leading project delivery across the organization, ensuring timely and effective execution of major initiatives and strategic objectives. This role establishes and oversees the institution’s project management frameworks, coordinating cross-functional efforts to achieve high-impact results. The ideal candidate brings extensive expertise in project governance, resource, and risk management, and change management in complex institutional settings. They will lead a team of project professionals, drive alignment with key performance indicators (KPIs), and provide senior leadership with critical insights into project progress and outcomes. A skilled communicator and facilitator, the jobholder will foster strong working relationships across departments and with external partners, advancing the institution’s objectives in civic engagement and cultural innovation. All project planning and execution will be firmly aligned with the institution’s mission and values.
Roles and Responsibilities
Strategy and Planning
- Develop project strategy, timelines, and institutional KPIs
- Develop and implement a comprehensive strategic vision for the PMO that aligns with the museum's mission and long-term goals
- Budget Management
- Develop, allocate and monitor resources in collaboration with Finance and HR
- Policies, Processes, and Procedures
- Establish and enforce project governance frameworks and protocols to ensure compliance with internal policies and external regulations
Budget Management
Develop, allocate and monitor resources in collaboration with Finance and HRPolicies, Processes, and Procedures
Establish and enforce project governance frameworks and protocols to ensure compliance with internal policies and external regulationsLive by the institution’s values, ethical standards, and governanceFunctional Accountabilities
Oversee the coordination of cross-departmental initiatives including exhibitions, programs, and systems roll-outsOversee the Master Timeline and ensure integration across projectsNegotiate vendor and partner agreements in collaboration with Legal and ProcurementEnsure compliance, delivery on time and budget, and performance reportingEmbed continuous improvement through lessons learned and review cyclesMaintain high standards of accountability and service deliverySupport interdepartmental coordination to meet the evolving operational needs of the institutionMonitor project performance against established KPIs, preparing regular reports for the executive team and board of trustees on progress, challenges, and opportunitiesChampion innovation in project management practices by integrating emerging technologies and tools that enhance project tracking and reportingContribute to the development of organizational-wide policies that promote sustainability and social responsibility within projectsEstablish the institution as a leader in project management within the cultural sector and represent it at industry conferences and forumsStakeholder Management
Collaborate closely with Senior Directors, Directors and stakeholders to prioritize projects, allocate resources efficiently, and increase efficiency of project delivery across the institutionDrive stakeholder engagement initiatives across the institution, ensuring all parties are aligned with project goals and objectives and have a voice in project decisionsPeople Management
Manage and support team members in performing their tasks in line with established policies and proceduresGuide, mentor, and develop the Digital Production Unit team to ensure continuous growth and achievement of functional objectivesSet clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluationsDelegate authority appropriately to empower team members and encourage accountabilityContribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivationFoster a high-performance, inclusive, and collaborative work culture aligned with the museum’s valuesPromote innovation and contribute to a positive, inspiring, and diverse workplaceMaintain high personal standards and ensure excellence across the sectionJob Qualifications and Requirements
Knowledge and Experience
A minimum of 8 years of progressive leadership experience in project management, with at least 3 years in a senior role within a cultural institution or nonprofit organizationExperience in contract management and institutional reportingProven track record of successfully leading large-scale, complex projects with comprehensive budgetsDeep knowledge of industry-standard project management methodologies (e.g., Agile, Waterfall, Lean) and expertise in tailoring these methodologies to fit the unique needs of a museum environmentExtensive experience in change management and organizational transformation strategies, with a focus on stakeholder engagement and process improvementDemonstrated ability to analyze and interpret data to drive strategic decision-making and identify areas for improvement in project outcomesStrong financial acumen with experience in budget creation, forecasting, cost management, and ensuring financial sustainability of projectsWorking knowledge of art and cultural management practices, trends, and challenges faced by museums and similar cultural institutionsExceptional leadership abilities, with a track record of mentoring and developing project management teams to enhance skills and performanceExcellent verbal and written communication skills, with an ability to present complex information clearly and persuasively to diverse audiences, including executive leaders and board membersFamiliarity with legal and compliance issues related to public institutions and nonprofit organizations, including contract managementEducation and Certifications
An advanced degree in project management, arts administration, organizational leadership, or a related field; a Project Management Professional (PMP) certification is highly desirableA bachelor’s degree in business administration, project management or MIS is required. A master’s degree in these fields is strongly preferredPersonal capabilities and qualifications
Analytical, structured, collaborative, and committed to delivery excellenceExceptional strategic thinking and problem-solving skills, with an ability to navigate complex organizational dynamicsProficient in project management software and tools (e.g., MS Project, JIRA, Asana, Trello) to enhance project tracking and collaborationStrong negotiation skills with an aptitude for forging strategic partnerships and alliances that support project outcomesHigh emotional intelligence and interpersonal skills, fostering effective communication and collaboration across diverse teamsAbility to thrive in a fast-paced, high-pressure environment while managing multiple projects simultaneouslySkilled in budget management and financial oversight, maintaining a balance between project initiatives and resource constraintsAdvanced analytical skills for data-driven decision-making and identifying key performance trends to inform project strategiesEnthusiastic advocate for the arts and cultural heritage, understanding the institution’s role within the community and its impact on social dynamicsSeniority level
ExecutiveEmployment type
Full-timeJob function
Management and Project ManagementIndustries
Human Resources Services and Museums#J-18808-Ljbffr