Director Of Operations / Operations Manager with Rooms background (Saudi National Only)

Director Of Operations / Operations Manager with Rooms background (Saudi National Only) We are seeking a dynamic and experienced Director of Operations / Operations Manager with a strong rooms division background to join our team in Madinah, Saudi Arabia. This senior leadership role is responsible for overseeing all operational aspects of the hotel, ensuring exceptional guest experiences, and driving business performance.

Responsibilities

Develop and implement strategic plans to optimize hotel operations and maximize profitability

Lead and mentor a diverse team of department heads and staff, fostering a culture of excellence and continuous improvement

Oversee all aspects of rooms division operations, including front office, housekeeping, and guest services

Manage financial performance, including budgeting, forecasting, and cost control measures

Ensure compliance with all relevant industry standards, local regulations, and company policies

Drive revenue growth through effective pricing strategies and inventory management

Collaborate with sales and marketing teams to develop and implement strategies that increase occupancy and revenue

Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions

Maintain high standards of guest satisfaction by addressing concerns promptly and effectively

Stay current with industry trends and innovations to keep the property competitive in the market

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or relevant certifications preferred

Minimum of 8-10 years of experience in hotel operations management, with a strong focus on rooms division

Proven track record in leadership roles within the hospitality industry

Excellent financial management skills, including budgeting, forecasting, and P&L responsibility

Strong strategic planning and execution abilities

Exceptional problem-solving and decision-making skills

Proficiency in hospitality management systems and revenue management techniques

Outstanding communication and interpersonal skills, with the ability to lead and motivate teams

In-depth knowledge of hotel operations, particularly in rooms division

Thorough understanding of Saudi Arabian hospitality industry standards and regulations

Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

Must be a Saudi National

Additional Information Your team and working environment : A collaborative, guest-focused hotel environment within the Accor network.

Note : Customization may be included for any specific local or legislative requirements, such as work permits. Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority level Director

Employment type Full-time

Job function Management and Manufacturing

Industries Hospitality

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