Service Technician

Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation

Job Context The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.

Job Dimensions

Wiring

Mechanical machines Fixer

Smart unit configuration, troubleshooting issues and repair Reporting

Key Accountabilities

Maintenance and service of all Lucy products.

Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.

Analyzing client's issues.

Ability to carry out limited local mechanical and electrical repair.

Documentation of site visit, fault analysis and any remedial action take or proposed.

Ensure daily targets are achieved.

Ensure work is carried out in safe environment.

Qualifications, Experience & Skills Minimum Qualifications, Knowledge and Experience

Knowledge of the following wiring diagram

Knowledge of electrical component

Ability to work with team as well as self-management of time and priorities.

Drive to expand personal product knowledge and share with the team.

Good communicator in English and Arabic.

Experience working in an engineering and manufacture environment.

Ability to use Microsoft programsi

Teamwork

Work unsupervised

Calm under pressure

Reliability.

About Us : Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.

Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide.

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