Collections Specialist

Help AG is looking for a talented and experienced Collections Specialist who will maintain and monitor all customer billed invoices and follow‑up on unpaid balances over 30 days after payment terms. The primary tasks will include generating aging reports to identify open account balances, maintaining appropriate documentation and notes of all collection activity, updating the A / R Folder for weekly BOD reports with cash collection forecast for six weeks and sending email updates internally for the top 10 AR clients to CXOs. The Collections Specialist must also maintain client data base, issue receipt and arrange cheque collection, set up a client visit to verify the payment status if no update is received on invoice status from clients and follow up on expired Bank Guarantee’s / security cheques issued to client.

Responsibilities

• Payment collections – follow up on payments and review payment terms as per agreed on clients PO / Contract.
• Cheque collections – issue receipt for client cheque payment.
• Generate and send statement of accounts to the clients.
• Clients visit.
• Bank Guarantee applications.
• Bank Guarantee / security cheque collections.
• Daily top 10 AR report.
• Weekly AR report.
• Daily update AR folder.
• Customer database – NAV.
• Ad hoc tasks that may be assigned from time to time.

Qualifications & Skills

Benefits

About Us

Help AG is the cybersecurity arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge. Present in the Middle East since 2004, Help AG was strategically acquired by e& in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity. With best of breed technologies from industry‑leading vendor partners, expertly qualified service delivery teams and a state‑of‑the‑art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

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