Project Manager

A digital platform that connects shipping companies (or individuals) with heavy and medium land transportation drivers. It includes order brokerage, operations management, shipment tracking, and real-time pricing. Job Requirements : - Minimum of 3 years' experience in managing operational or digital service projects. - Solid understanding of the land transportation sector (direct or indirect experience is a plus). - Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations). - Capability to build and document processes from scratch. - Strong communication skills with all parties involved : drivers, clients, and partners. - Good knowledge of project management tools and shipment tracking technologies. - Experience in fast-growing environments or startups. Key Responsibilities : - Oversee the full launch and daily operations of the digital platform. - Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing). - Coordinate with tech teams to ensure platform alignment with daily operational requirements. - Develop a driver database with shipment and vehicle classifications. - Monitor daily operational performance and improve driver-client matching efficiency. - Develop operational policies (insurance, collection, safety, support, evaluation). - Engage with logistics partners and governmental entities when needed. - Prepare regular performance reports covering order completion rate, response time, and customer satisfaction. Qualifications Education : Bachelor's degree in Business Administration, Logistics, or a related field. Experience : Hands-on operational experience in brokerage, delivery, or transportation projects. Preference for candidates familiar with the Saudi or GCC land transportation market. Skills : - Ability to handle fieldwork and executive tasks simultaneously. - Strong decision-making and on-ground data analysis skills. - Leadership skills in building and managing organized teams for drivers, customers, and operations. - Proficiency in tools such as Excel, Notion, Trello, Google Workspace. Locations Saudi Arabia #J-18808-Ljbffr