Corporate Communications Manager

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McDonald’s Saudi Arabia is owned and operated by Riyadh International Catering Corporation, holding exclusive franchise rights in the central, eastern, and northern regions. Since 1993, the company has committed to providing safe, high‑quality products and invests heavily in hiring and training the local workforce.

Role Summary

The Corporate Communications Manager holds overall accountability for leading and executing the company’s corporate communications strategy, championing brand trust and food trust, driving corporate social responsibility programs, and managing crisis communications with excellence.

Key Responsibilities

• Lead the corporate communications agenda, ensuring alignment with the brand positioning, purpose, and values.
• Act as the key custodian of the company’s public image and reputation.
• Oversee the development and execution of Brand Trust and Food Trust campaigns, ensuring consistency and credibility across all channels.
• Lead and implement CSR strategies and initiatives that reinforce community engagement and social impact.
• Partner with internal teams and external organizations to identify meaningful CSR opportunities aligned with company values.
• Serve as the primary point of accountability for crisis communication planning and response.
• Develop and maintain the crisis management framework, ensuring readiness, alignment, and timely responses to sensitive issues.
• Advise leadership on reputation risk and stakeholder management during crises.
• Lead, coach, and develop the corporate communications team to deliver excellence in execution.
• Manage external communication agencies, providing clear briefs, strategic direction, and performance feedback to ensure delivery of best‑in‑class work.
• Build strong relationships with media, industry bodies, and key external partners to enhance visibility and trust.
• Ensure internal alignment and clear communication across all departments on corporate and reputational matters.
• Report directly to the Director of Corporate Communications.
• Provide regular updates, performance metrics, and insights on communication outcomes, brand reputation health, and CSR impact.

Qualifications & Experience

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