Data Center Technician (Saudi National Only), Data Center Operations

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure to keep the cloud running. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our customers’ technology. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver safety and security while providing scalable capacity at the lowest cost, supported by an inclusive culture that empowers bold ideas. Data Center Technician – Data Center Operations (DCO)

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshooters for a range of data center infrastructure issues, including hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Key responsibilities

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. Diagnosing hardware and network problems followed by physical repairs Troubleshooting events within internal Service Level Agreements (SLAs) Performing root cause analysis of equipment failures Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) About the team

Diverse experiences are valued. AWS encourages candidates to apply even if you do not meet all preferred qualifications. If your career is just starting or follows a nontraditional path, you’re encouraged to apply. Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies. Inclusive Team Culture

At AWS, we learn and are curious. Employee-led affinity groups foster inclusion and pride in our differences. Mentorship & Career Growth

We aim to raise our performance bar and offer knowledge-sharing, mentorship, and resources to help you grow as a professional. Work / Life Balance

We value work-life harmony and offer flexibility to support you at home and at work. Qualifications

Experience with computer hardware troubleshooting and repair Bachelor’s degree in information technology or computer science Must have Saudi Arabian citizenship Experience dealing effectively with customers during problem resolution and operating under pressure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please note that accommodation information is available. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

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