Key Account Manager

Role Purpose

The Key Account Manager is responsible for achieving growth opportunities, hitting sales targets, and building and maintaining a solid relationship with the client. Responsibilities

Achieve sales targets by assessing customer needs and suggesting appropriate products or solutions, or services to the client. Stay up to date with product knowledge, business flow, sales process, and market dynamics. Conduct market research to understand competitors and market trends. Performs other related duties or assignments as directed Creates a detailed account plan for securing a place and revenue extraction from the account Ensure timely collections while maintaining receivables in line with the company policy for receivable days. Act as the main point of contact between clients and internal teams. Coordinate the various experts and internal functions that serve the customer. Manage customer relationships, including but not limited, contract renewal negotiating, improving communication, understanding and increasing loyalty to the business, and bringing in new clients Develop and maintain the right balance between commercial agendas and other important considerations Collect, collate, and analyze client feedback to make informed decisions and develop suitable strategies and focused interventions for improved customer satisfaction and retention. Communicate potential problems with customer service, sales, and products support. Conduct regular visits to customers to monitor product availability and movement. Continually coaches his sales team to bring discipline into the selling process and to ensure that the team always consists of competent, engaged, effective and productive staff Qualifications

A minimum of 5 years’ experience in Saudi Arabia Market. A bachelor’s degree in business administration, Industrial Engineering or equivalent Related Product / Solution knowledge Strong understanding of customer needs and competition Exceptional influencing and relationship building skills Strong negotiating skills Ability to work in a fast-paced environment with limited resources Effective planning and organizational skills Excellent working knowledge of Microsoft Office

#J-18808-Ljbffr