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Social Media Specialist

Social Media Specialist

Petromin CorporationJeddah, Makkah Region, Saudi Arabia
2 days ago
Job description

Key Responsibilities / Accountabilities

1 Technical / Job-Specific Competencies

  • Craft strategic plans tailored to each platform that align with Stellantis’s overall marketing goals, aiming to boost brand visibility and engagement.
  • Conduct in-depth analysis of the target audience’s preferences and behaviors across social platforms to tailor content and campaigns effectively.
  • Ensure consistent brand messaging across all social media platforms, reinforcing Stellantis’s brand identity and values in every post and interaction.
  • Stay abreast of emerging social media trends and platforms, integrating innovative tactics into the strategy to keep Stellantis ahead of the competition.
  • Manage design and execution of paid social media campaigns, monitoring spending and adjusting strategies to maximize ROI.
  • Ensure all social media activities comply with regulatory standards and guidelines, protecting Stellantis from potential legal issues and risks.
  • Enhance social media content with SEO best practices to improve visibility and organic search rankings related to Stellantis’s products and services.
  • Work with content creators and influencers to produce engaging and authentic content that resonates with followers and promotes the brand effectively.
  • Utilize analytics tools to monitor and evaluate the performance of each social media platform, making data-driven decisions to enhance strategy.
  • Develop initiatives to increase user interaction and engagement on social media, such as interactive posts, polls, and contests.
  • Prepare and implements crisis communication strategies on social media, addressing any negative feedback or public relations issues promptly and effectively.
  • Provide training and updates to the social media team on best practices, platform updates, and new tools to maintain high standards in social media management.
  • Implement strategies designed to enhance brand loyalty among social media followers, including exclusive offers and insider information.

2 Content Management & Optimization

  • Manage a comprehensive content calendar that schedules all posts, campaigns, and content updates across platforms to maintain a consistent presence.
  • Ensure that all content shared is of high quality, aligns with Stellantis’s brand standards, and is tailored to the preferences of the social media audience.
  • Incorporate a variety of multimedia content, including videos, GIFs, and images, to enhance engagement and message retention.
  • Regularly analyse the performance of different content types and themes to refine the content strategy and focus on high-performing topics.
  • Encourage and facilitate the creation of user-generated content to deepen community engagement and provide authentic brand endorsements.
  • Tailor content specifically for each social media platform considering the unique features and audience of each to optimize impact and productivity.
  • Collaborate closely with other marketing teams ensuring the social media content supports wider marketing campaigns and initiatives.
  • Implement a system for archiving and retrieving old posts and campaigns for analysis or repurposing.
  • 3 Performance Analytics & Reporting

  • Utilize advanced analytics tools to track user engagement, campaign performance, and growth metrics across all social media platforms.
  • Prepare detailed reports on social media performance, offering insights into follower growth, engagement rates, and the effectiveness of different strategies.
  • Regularly conduct competitive analysis to benchmark Stellantis’s social media presence against competitors, identifying areas for improvement and opportunity.
  • Use analytics insights to make informed adjustments to the social media strategy, optimizing campaigns and content for better performance.
  • Monitor the return on investment from social media campaigns, ensuring that they contribute positively to Stellantis’s marketing goals.
  • Evaluate the impact of specific campaigns on overall brand performance and audience perception, using findings to shape future strategies.
  • 4 Social Media Platforms Management

  • Ensure that all social media platforms are up-to-date, secure, and aligned with Stellantis’s operational standards.
  • Utilize specific features of each social media platform to enhance the visibility and impact of Stellantis’s posts, such as hashtags, geotags, and stories.
  • Identify and manage risks specific to each platform, such as data breaches or misuse of the brand’s social media accounts.
  • Ensure that social media content is accessible to all users, including those with disabilities, by following accessibility best practices.
  • Keep track of updates and changes to social media platforms, adapting strategies to leverage new features and maintain competitive advantage.
  • Implement and manage tools for scheduling posts, monitoring engagement, and managing follower interactions to streamline platform management.
  • 5 Stakeholders Engagement & Relations

  • Facilitate effective communication and collaboration between the social media team and other departments within Stellantis, ensuring aligned and cohesive marketing efforts.
  • Regularly engage key stakeholders with updates on social media strategies and performance, maintaining transparency and garnering support for initiatives.
  • Present actionable insights and strategic recommendations to Stellantis’s leadership based on social media analytics and market trends.
  • Collaborate with external partners, such as marketing agencies and platform representatives, to enhance Stellantis’s social media presence.
  • Proactively address feedback from stakeholders regarding social media strategies and campaigns, ensuring alignment with overall business objectives.
  • The Job Profile

    Educational Qualifications

    Bachelor’s degree in digital marketing, Communications, or a related field

    Professional Certifications

    preferred

    Experience

    Minimum 4 years of experience in social media management or digital marketing

    Fluency in English & Arabic languages

    Fluency in English & Arabic languages

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Retail Motor Vehicles
  • #J-18808-Ljbffr

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    Social Media Specialist • Jeddah, Makkah Region, Saudi Arabia

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