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General Manager, AI Agents

General Manager, AI Agents

LucidyaRiyadh, Riyadh Region, Saudi Arabia
30+ days ago
Job description

Overview

Lucidya is creating a new AI Agents Business Unit . The General Manager will be responsible for leading this BU with full P&L ownership , reporting directly to the CEO. This role is multi-disciplinary : overseeing product, engineering, solutions consulting, delivery, and go-to-market .

The General Manager is expected to turn AI Agents into a major revenue stream for Lucidya , starting with design partners and moving to scaled productization.

Key Responsibilities

  • Strategy & P&L : Define and execute the strategy of deploying the AI Agent business to achieve the profit margins while managing the costs efficiently while fully owning the P&L of the business unit.
  • Product & Engineering : Define roadmap, ensure quality of agent platform, coordinate closely with engineering and manage dependencies and collaboration between the 2 teams.
  • Market Engagement : Lead discussions with early customers / design partners, build success stories, define use cases.
  • Delivery & Support : Oversee implementation of AI agents for customers; ensure time-to-value and service quality to position Lucidya as a market leader in the AI Agents business.
  • Go-to-Market : Work with sales, business development & marketing to package, price, and promote AI Agent offerings; build pipeline.
  • Team Leadership : Manage a small multi-disciplinary team across functions; hire and develop talent.

Requirements

  • Proven leadership experience (10+ years) in technology, SaaS, or enterprise software.
  • Commercial mindset : understands revenue, costs, margins; can make trade-offs.
  • Strong communication : can present to boards, customers, and internal teams).
  • Customer-facing credibility : able to discuss AI capabilities and limitations with C-level clients.
  • Operational discipline : sets goals, reviews performance, ensures follow-through.
  • Nice-to-Haves

  • Ex-founder
  • Experience in AI / automation / digital transformation projects.
  • Background in Customer Experience (CX), Telecom, Banking, or Government sectors.
  • Prior role as GM / Business Unit Head / Country Manager / VP in a SaaS or tech company.
  • Knowledge of data privacy regulations in KSA (PDPL) and enterprise procurement .
  • Connections with regional enterprises, government entities, and system integrators .
  • Track record in Saudi / GCC markets , ideally with experience selling to enterprises or government.
  • Opportunity to build and lead a new business line
  • Direct reporting to CEO, with full ownership and autonomy .
  • Be part of Lucidya’s journey toward IPO driving the next wave of growth .
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