Senior Ethics & Compliance Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description As

Senior Ethics and Compliance Manager

you will be responsible for contributing to and leading a range of activities designed to fully implement the ServiceNow Code of Ethics. A core area of focus of this position is the range of anti-bribery and anti-corruption laws that apply to ServiceNow. This role will work collaboratively with members of the Ethics and Compliance, Legal, Marketing, Sales, and Global Partnerships and Channel teams at ServiceNow. The successful candidate must be reliable, resourceful, and have a “can-do” attitude.

This position will report to the Director, Export and Trade Compliance Counsel in the Ethics and Compliance team and will be based in Riyadh, Saudi Arabia. This is a hybrid position requiring at least two days per week in the ServiceNow office in Riyadh. While based in Saudi Arabia, the successful candidate for this position may be asked to handle matters that arise in the broader Europe, Middle East, and Africa (EMEA) region as well as in other regions and countries in which ServiceNow operates. This is an individual contributor role.

What you get to do in this role :

Track and maintain data regarding anti-corruption controls and their effectiveness as applied within ServiceNow operations

Review and analyze proposed events, sponsorships, and other activities to determine and mitigate risks under applicable laws and ServiceNow policies and procedures

Communicate and collaborate with regional business leaders regarding Ethics and Compliance programs

Support and partner with key business teams (e.g., Sales, Marketing, etc.) to operationalize anti-bribery and anti-corruption program requirements

Assist in evaluating the adequacy of, updating, and / or creating business policies, procedures, training and reference materials, and system and manual processes with respect to the ServiceNow’s legal compliance anti-bribery and anti-corruption programs

Maintain awareness and knowledge of anti-corruption requirements, assist in the identification of bribery and corruption risks, and elevate potential problems for review

Provide training on anti-bribery and anti-corruption topics to colleagues, including developing and delivering targeted microburst training

Participate in risk assessments related to anti-bribery and anti-corruption laws

Collaborate with colleagues in the United States, India, the EMEA region, and elsewhere

As requested, support efforts involving other legal compliance priorities such as export control and trade sanctions laws, competition law, and investigations.

Qualifications To be successful in this role you have :

Education / experience typically acquired through advanced education (e.g., Bachelor’s degree) and typically 8 or more years related work experience or an equivalent combination of education and experience (e.g., Master’s degree + 6 years related work experience, 8 years related work experience, etc.)

Minimum 5 to 7 years of anti-corruption, Code of Ethics, or regulatory compliance experience

Prior experience working on an Ethics & Compliance team at a global technology sector company or with the anti-corruption practice of a Big 4 firm

Strong organizational skills, attention to detail, and ability to multitask

Proven ability to work independently and to complete projects in a timely fashion

Proficiency with Microsoft Office applications, specifically Word, Excel and PowerPoint, and aptitude to learn and utilize other technology

Strong project management, organization, prioritization, and time management skills

Excellent verbal and written skills, including full fluency in Arabic and English

Experience working with and partnering with cross-functional and cross-border teams on projects and initiatives that include global colleagues

High integrity in handling sensitive legal information and confidential information

The ability to travel as necessary (estimated to be less than 5%)

Additional Information Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact (email protected) for assistance.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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