Customer Service Supervisor Jobs in Riyadh
Summary : The Customer Success Manager will ensure client satisfaction and enhance customer retention in the technology and telecom sector. This role focuses on building strong client relationships and delivering custom solutions to meet business needs in Riyadh. Candidates should have proven experience in customer-facing roles within the technology industry and a solid understanding of cloud computing concepts. Competitive salary and growth opportunities are available within a dynamic environment.
Summary : Lead our customer service team as a Call Center Manager in a top aesthetic and dermatology clinic in Riyadh. We're seeking a skilled leader with at least 3 years of call center experience and a passion for customer care. Your role includes performance monitoring, team coaching, and ensuring client satisfaction through excellent communication. If you have a background in aesthetics or medical services, we want to hear from you.
Summary : We are looking for an Operations Manager to enhance our contact center operations in Riyadh, Saudi Arabia. This role involves managing day-to-day operations, mentoring staff, and ensuring exceptional customer service. The ideal candidate will have a strong background in contact center management, proven leadership skills, and the ability to drive performance metrics. Take this opportunity to make a significant impact on customer satisfaction and operational efficiency.
Summary : The Sales Supervisor for Out-of-Home (OOH) in Riyadh plays a vital role in driving sales success within the FMCG sector. This proactive leader will manage a sales team, develop strategic initiatives, and build strong customer relationships. Candidates should have robust experience in FMCG sales, strong leadership abilities, and a results-driven mindset. Fluency in Arabic and English is preferred to effectively engage with clients in the region.
Summary : Lead a real estate sales team in Riyadh, ensuring achievement of sales objectives and customer satisfaction. Oversee team performance and provide continuous guidance to enhance productivity. Monitor client interactions and develop strategies to attract new customers, while fostering a competitive team environment.
Summary : Sales Excellence Lead position available in Riyadh, Saudi Arabia, focusing on enhancing sales team effectiveness through support, training, and data analysis. Responsibilities include coordinating sales support, developing training programs, optimizing processes, and managing customer relationships. A Bachelor's degree and 7-8 years of relevant experience are required, along with strong communication and organizational skills. Proficiency in CRM software and MS Office is essential.
Summary : We are seeking an Operations Team Leader in Riyadh who is goal-oriented and dynamic. This role involves managing customer deliverables, enhancing processes, and leading a motivated team. The ideal candidate should possess strong analytical skills and experience in customer engagement. A background in contact centers and a passion for improving customer experiences are essential.
Summary : An Assistant Operations Manager position is available in Riyadh, Saudi Arabia, for a dynamic coffee shop. Daily operations across branches will be overseen to ensure efficiency and maintain high standards of quality and service. Staff supervision and training will be supported while inventory control and compliance with health regulations will be monitored. Strong leadership skills and relevant experience in the food and beverage industry are required for success in this role.
Summary : Unifonic, a leading SaaS startup recognized as a Great Place to Work, seeks an AI Product Manager for Customer Care Chatbot in Riyadh. You will define AI strategy, lead development of innovative solutions, and ensure products meet customer needs while adhering to ethical AI principles. Ideal candidates have 4+ years in product management, experience with AI technologies, and a strong ability to translate technical concepts into business value.
Summary : Seeking an experienced Customer Support Manager in Riyadh to lead medical equipment support teams, ensure service excellence, and drive customer satisfaction. You will oversee maintenance, service contracts, and client relationships while implementing process improvements and ensuring regulatory compliance. This role demands strong leadership, technical knowledge, and strategic planning skills to support growth and operational efficiency.
Summary : A Customer Success Manager role in Riyadh involves guiding clients through digital adoption of Lean solutions, ensuring smooth collaboration across teams and delivering exceptional outcomes. The position requires strategic planning, stakeholder engagement, and problem-solving, with a focus on driving customer growth and satisfaction. Extensive experience in customer-facing roles and digital transformation is essential, along with strong communication and analytical skills to succeed in this fast-paced environment.
Summary : Seeking a Customer Success Manager (CSM) for SAP Academy in Riyadh, KSA, to develop skills through a 10-month program focused on digital transformation and customer engagement. The role involves supporting customer retention, managing key milestones, and leveraging SAP solutions across finance, HR, and supply chain areas. Ideal candidates have 2-3 years of customer support experience, strong business acumen, and proficiency in English, with opportunities for full-time employment and career growth within SAP.
Summary : Seeking a Saudi National for the role of Contact Center Manager in Riyadh to oversee inbound operations and manage outsource vendors. The ideal candidate will monitor KPIs such as Service Level and First Contact Resolution, drive process improvements, and ensure high customer service standards. Strong leadership, communication skills, and experience in customer service are essential to succeed in this strategic role.
Summary : Seeking a Cluster Assistant Sales Manager (Saudi National Only) in Riyadh to drive sales growth by building strong customer relationships and coordinating marketing efforts. This role involves supporting sales activities, understanding market trends, and delivering exceptional customer service to meet revenue targets. Ideal candidates will have relevant experience or a degree in Business, Marketing, or Hospitality, with a focus on achieving sales objectives and fostering loyalty in a dynamic environment.
Summary : Seeking an Inbound Sales Supervisor to oversee daily inbound sales operations in Riyadh. Responsibilities include managing team performance, implementing sales strategies, training staff, and coordinating with marketing and operations. Strong leadership, communication skills, and experience with CRM systems are essential. A Saudi national with at least two years of sales experience, including supervisory roles, is preferred for this dynamic role in a fast-growing EdTech company.
Summary : Seeking an Operations Supervisor to lead daily logistics activities in Riyadh, Saudi Arabia. You will manage team performance, oversee workflow, conduct safety audits, and support KPI achievement while fostering a safe and productive environment. The role requires strong leadership, communication, and analytical skills, with flexibility to work shifts including nights and weekends. Experience in logistics, team management, and process improvement is essential.
Summary : Join Amazon Logistics as an Operations Supervisor in Riyadh to oversee shift management at our fulfillment centers. Lead safety initiatives, train associates, ensure order accuracy, and optimize processes to deliver exceptional customer service. Utilize data analysis and coordinate with teams to meet performance goals while maintaining safety standards. Flexibility in scheduling and strong leadership skills are essential for success in this dynamic role.
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Customer Service Supervisor • Riyadh, Riyadh Region, Saudi Arabia