Warehouse Management System Solution Analyst

Warehouse Management System Solution Analyst SMO is a groundbreaking joint venture between DHL and Aramco. Inheriting DHL’s logistics excellence and Aramco’s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth.

ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.

Objective The Warehouse Management System Analyst is responsible for managing and analyzing the Warehouse Management System and supporting the logistics operations of ASMO. They work closely with the Logistics Solutions Manager to optimize warehouse processes, improve system functionality, and ensure efficient inventory management.

General Responsibilities

The role holder will have knowledge of the rules, procedures and in some cases, the principles and practices within the Warehouse Management System discipline. They will be tasked with selectively extracting, verifying, and compiling objective and measurable data. In some instances, they may determine the course of action based on established principles and modify existing processes and methods.

Assist in the implementation and maintenance of the Warehouse / Transport Management System.

Collaborate with cross-functional teams to configure and customize the system to meet ASMO’s specific requirements; ensure that the system is properly integrated with other logistics and supply chain systems.

Monitor the performance of the WMS / TMS, identify and resolve system issues, and ensure the smooth functioning of warehouse operations; analyze system logs, error messages, and user feedback to diagnose problems and work with technical teams or vendors to implement solutions.

Analyze data from the Warehouse / Transport Management System and develop reports to provide insights and recommendations for process improvements, inventory optimization, and operational efficiency.

Provide training and support to end-users of the Warehouse / Transport Management System; help develop training materials, conduct user training sessions, and provide ongoing support and troubleshooting assistance to warehouse personnel.

Recommend training and development interventions for team members to build their capabilities.

Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices to increase productivity and operational efficiency.

Implement all relevant IT Solutions department’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.

Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.

Qualifications

Bachelor’s degree in supply chain management, logistics, information technology, or equivalent from a recognized and accredited university is required.

Master’s degree in supply chain management, logistics, information technology or equivalent from a recognized and accredited university is preferred.

Any WMS programming-related / other relevant certification preferred.

Demonstrated proficiency in oral and written English.

5 years’ experience in the same Field.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Information Technology

Industries Transportation, Logistics, Supply Chain and Storage

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