Business Analyst

About the Role

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for, Webook.com – Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom, surpassing over 2 billion in sales. Webook.com is part of the Supertech Group, which also includes UXBERT Labs, one of the best digital and user experience design agencies in the GCC, and Kafu Games, the largest esports tournament platform in MENA.

Key Responsibilities

• Collaborate with stakeholders to identify and prioritize business needs, scope of work, and requirements.
• Write clear and comprehensive internal and external documentation such as business requirement documents (BRDs), functional specifications, use cases, process flows, and user stories.
• Effectively communicate requirements, key insights, and findings to cross‑functional team members, management, and other stakeholders.
• Monitor project status by performing daily follow‑ups with the teams, resolving problems, publishing progress reports, and recommending actions.
• Conduct meetings and presentations to share ideas and findings.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Facilitate meetings and workshops to gather feedback and ensure alignment between business objectives and project deliverables.
• Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions.

Key Qualifications

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