Enterprise Account Manager – Strategic Accounts

Key Responsibilities

Build, strengthen, and expand long-term relationships with

C-level stakeholders

across assigned strategic accounts. Lead

strategic account planning and governance processes , ensuring delivery excellence, profitability, and alignment with client objectives. Identify, position, and close

upsell and cross-sell opportunities

across applications, cloud, cybersecurity, digital transformation, and managed services. Ensure seamless delivery of projects by acting as the

bridge between client leadership and internal delivery teams , escalating when needed. Monitor

account health

(revenue, profitability, customer satisfaction, renewals) and take proactive action to defend and grow share of wallet. Leverage

local contacts and market knowledge in Riyadh and KSA

to strengthen Diyar’s footprint and competitive edge. Collaborate with Marketing, Alliances, Presales, and Service Delivery to bring new

value-added solutions

to clients. Support the company’s

transition into a verticalized approach , tailoring engagement strategies for BFSI, Government, Energy, and other industries. Maintain disciplined CRM updates (Microsoft Dynamics), ensuring accurate forecasting, pipeline visibility, and governance. Represent Diyar at

executive briefings, steering committees, and industry forums

to reinforce thought leadership and trust. Skills Qualifications & Experience

Bachelor’s degree in Business, IT, or related field. 7+ years of

enterprise account management experience

in IT services within KSA. Proven track record of

growing large accounts profitably

through consultative and solution selling. Strong knowledge of IT solutions :

digital transformation, cloud, infrastructure, managed services,

and

cybersecurity. Established contacts and experience in Riyadh and the KSA market are a must. Proficiency in Microsoft Dynamics CRM for account planning and governance. Arabic language speaker with excellent English communication skills

(written & spoken) Experience working in one or more verticals such as BFSI, Government, or Energy is highly desirable. Personal Attributes Entrepreneurial and growth mindset , with the ability to anticipate client needs and translate them into opportunities. Relationship-driven with strong consultative and solution-selling skills. Strategic thinker capable of linking

technology solutions to measurable business outcomes. Collaborative, resilient, and client-focused, with strong problem-solving abilities. Comfortable engaging at

executive level

and thriving in a fast-paced, competitive environment. Why Join Diyar Middle East – KSA

This role offers the opportunity to manage some of the Kingdom’s most prestigious clients, ensuring Diyar is their

partner of choice for digital transformation . You will directly contribute to account profitability, deepen trusted partnerships, and play a pivotal role in Diyar’s journey to make Riyadh its global headquarters while advancing Saudi Vision 2030.

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