Resilience and Business Continuity Manager

Resilience and Business Continuity Manager

The Resilience and Business Continuity Manager will ensure that the organization is well prepared to effectively respond to and recover from various disruptions, disasters, or crises that could impact its operations. His role involves reviewing the development and implementation of strategies, plans, and processes to enhance the organization’s resilience and ability to continue its critical functions during and after adverse events. Summary :

The Resilience and Business Continuity Manager will develop and implement strategies to enhance the organization’s resilience and ability to continue its critical functions. Duties and Responsibilities : Develop a strategic plan for managing resilience risks, aligning with the organization’s overall risk management strategy. Develop the organization’s risk appetite and tolerance levels. Develop a comprehensive business continuity plan that outlines steps to sustain critical functions during disruptions. Conduct a business impact analysis to identify critical functions, dependencies, and recovery time objectives (RTOs) for each process. Review the documentation of ORR frameworks, business continuity plans, and testing results. Incorporate ORR considerations into strategic planning discussions. Develop ORR treatment strategies to align with the company’s risk appetite. Supervise the process of addressing urgent, emerging, and top risks identified. Inform the ORR Director about emerging risks and industry trends that could impact the organization. Review the development / update of the ORR Framework including Policies and Procedures, Risk Taxonomy, Risk Assessment Criteria, etc. Coordinate with Risk Champions on conducting periodic meetings with various stakeholders within each department and / or Sector to ensure an up-to-date understanding of current processes is in place. Coordinate with and support Risk Champions in the implementation of the Risk Management Lifecycle including risk identification, assessment, prioritization, response and development of a portfolio view. Develop crisis management plans that define roles, responsibilities, and communication protocols during emergencies. Review the implemented measures that enhance the organization’s overall resilience, such as redundancy in critical systems and data backup strategies. Review the structured procedure for ongoing monitoring of identified risks along with their corresponding key risk indicators (KRIs). Monitor and review the periodic risk reports raised by Risk Champions and other stakeholders and accordingly submit them to the ORR Director. Monitor and report on the implementation of risk mitigation plans to ensure their effectiveness in achieving the objective of successfully mitigating risks within the required period. Review key performance indicators (KPIs) and metrics to measure the success of the developed business continuity plans. Review the conducted regular simulation exercises to validate the effectiveness of business continuity and crisis response plans. Continuously enhance the ORR tools and methodologies adopted to support the development of robust internal controls that address risks across the various risk categories existent within MedGulf. Develop a training plan to promote risk management practices across MedGulf, to raise awareness of enterprise risk management best practices, and to address any apparent gaps or weaknesses established as a result of a training needs analysis. Support in promoting a risk-aware culture by fostering awareness and proactive risk identification. Supervise the process of identifying emerging risks and proper monitoring of the risk champions’ performance. Evaluate resilience and business continuity department employees’ performance using predefined key performance indicators. Continuously provide mentorship and coaching to his team. Perform any ad – hoc activities and requests assigned to them by the ORR Director. Minimum Qualifications and Experience : Bachelor's degree in business administration, Finance, Accounting, or related fields. Preferably, holds a master's degree in a related field. Preferably, holds relevant professional designation(s) (i.e., CRMA, PMI-RMP, GRCP, GCRA, FRM, etc.) Fluent in English and Arabic. Preferably, 8 to 10 years of experience in risk management-related fields in similar organizations. Preferably, has knowledge in risk management frameworks and best practices. Preferably, is familiar with the Insurance industry / market. Ability to analyze and understand MedGulf’s operations. Strong IT skills (Spreadsheets, Process Flows and MS Office). We are an equal opportunities employer and welcome applications from all qualified candidates.

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