Customer Planner

The Vanderlande Customer Centre AirportsSolutions NEME (Northern Europe and Middle East) is active in the NEME region to design, deliver and service solutions for airports and parcel customers. The organization is growing year by year strongly. With over 600 employees and multiple site-based teams, operating in over 30 countries throughout the region at leading airports. Our promise is to supply the “best in class” services to our customers so we can improve the competitive position of our customers in their market ( ).

About the Role As a

Project Planner , you will play a critical role in overseeing and coordinating project activities to ensure the successful delivery of our Baggage Handling System projects. You will be responsible for drawing up the quotation and project delivery plans / schedules in coordination with the stakeholders and technical departments, monitoring the realization of projects, identifying the current and future / forecasted deviations and discussing them with project stakeholders, and researching alternative plans and working them out with the project team.

Responsibilities

Develop and implement comprehensive project planning functions, including preparation of quotations and detailed project master schedules.

Creation of manpower histograms and progress measurement systems.

Establishment of logical relationships between activities across engineering, procurement, and construction phases.

Develop, maintain, and monitor critical path logic networks, float paths throughout the project lifecycle, identifying and addressing potential risks and delays.

Provide high-level project plans (level 2 or 3) to technical departments as needed.

Prepare and present detailed project status reports, including daily, weekly, monthly updates, and project monitoring dashboards.

Present progress status at meetings.

Monitor actual data against planned units, track key performance indicators (KPIs) such as CPI, SPI, and other EVM metrics, and present findings in clear, visual formats.

Maintain and update a project delay register, conduct thorough delay analysis, and prepare technical reports and evidence for potential claims.

Contribute to invoicing & cost forecast, based on latest planning updates.

Project quotation schedule, initial master schedule, project master schedule.

Weekly updates of Project Master Schedule.

Daily, weekly & monthly progress reports.

Weekly updates of Project Dashboard.

Weekly updates of actual data against the planned units, EVM data in visual format.

Data for forecast of invoicing and costing, based on latest plan.

Consulted in activities

Planning resources for the project.

Planning tollgates in the project.

Changes in the method of delivery by the technical, procurement or installation departments.

Desired Qualification & Experience

Bachelor’s degree in Mechanical, Electrical, Automation Engineering, or related field.

10 years’ experience in planning functions, of which at least 7 years’ experience in handling large projects.

Hands‑on experience in Automated Material Handling or Baggage Handling System projects preferred.

Must be proficient in Primavera P6 and MS Excel.

Knowledge in project management, scheduling functions, claims and planning reports.

Preference for candidates holding or working towards P SP, APE (or equivalent) certifications or memberships.

Basic knowledge of supply chain and shipping procedures advantageous.

Demonstrated achievement in planning functions of EPC projects.

Knowledge of electrical and mechanical installation processes, ensuring adherence to technical specifications and quality standards.

Exceptional communication and people skills to effectively engage with stakeholders, subcontractors, and project teams.

Proven ability to transfer knowledge to team members.

Desired Soft skills

Confidence in domain area, ability to present and defend ideas strongly in any meeting.

Effective communication.

Problem‑solving abilities.

Adaptability and flexibility.

Customer focus.

Attention to detail.

Time management and prioritization.

Continuous learning and development.

Travel This position may require travel to project sites as necessary for project execution and support. Candidates should be prepared to travel as part of their responsibilities. Travel requirements will vary based on project needs and locations.

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