Account Manager

As an Account Manager, your primary responsibility is to nurture and grow relationships with clients to ensure satisfaction and loyalty. You will serve as the main point of contact between the company and its clients, understanding their needs, addressing concerns, and proactively identifying opportunities for upselling or cross‑selling. This role requires strong interpersonal skills, business acumen, and the ability to collaborate with internal teams to deliver excellent service and achieve client objectives.

Responsibilities

• Client Relationship Management

Build and maintain strong, long‑lasting relationships with clients.

Develop account plans and strategies to achieve client goals and maximize revenue.

Effectively communicate client needs and expectations to internal teams.

Proactively address and resolve client issues or concerns.

Manage contract negotiations and renewals.

Stay informed about industry trends, market changes, and competitive products / services.

Qualifications

UBRAND is an equal opportunity employer and all qualified applicants will receive consideration for employment.

We are dedicated to providing fast, thoughtful, and high‑touch interactions. Our culture values exceptional attention to detail, empathy, and fast turnaround times. Training and international opportunities are available to help everyone reach their potential and grow within UBRAND.

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