Reservation Agent (Saudi Talent)

Overview

We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events. Responsibilities

Assist customers in making reservations via phone, email, or online platforms Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process Maintain accurate records of reservations and customer interactions Collaborate with other teams to ensure seamless coordination of reservations Stay updated on current promotions and offers to provide customers with the best possible options Ensure compliance with company policies and procedures in all reservation processes Qualifications

Bachelor’s degree in hospitality management, business administration, or a related field Proven experience in a similar role, preferably in the hospitality industry Excellent communication and customer service skills Strong attention to detail and accuracy Familiarity with reservation systems and online booking platforms Ability to work in a fast-paced environment and handle multiple tasks simultaneously Fluency in English and Arabic is required, knowledge of other languages is a plus Skills

Excellent communication skills Fluency in Arabic and English Strong customer service skills Attention to detail Multitasking abilities Problem-solving skills Knowledge of reservation systems and procedures Ability to work under pressure Time management skills Sales skills Cultural awareness and sensitivity

#J-18808-Ljbffr