Store Manager

Job Summary As a Store Manager at Joe & The Juice, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. You will lead, inspire, and develop a high-performing team while maintaining the brand's energetic and dynamic culture.

Key Responsibilities Operations & Sales

Ensure smooth day-to-day operations, including inventory management, stock ordering, and adherence to company policies.

Drive sales performance and achieve revenue targets through excellent customer engagement and upselling techniques.

Monitor and optimize store profitability, including labor costs and waste management.

Team Leadership & Development

Recruit, train, and develop a passionate team of juicers and baristas.

Lead by example in fostering a high-energy, team-oriented, and fun work environment.

Conduct regular performance evaluations and provide coaching to enhance team productivity.

Customer Experience & Brand Standards

Maintain exceptional customer service standards, ensuring an outstanding experience for every guest.

Uphold and enforce Joe & The Juice's brand guidelines, store aesthetics, and hygiene standards.

Handle customer inquiries, feedback, and complaints professionally.

Health & Safety Compliance

Ensure all food safety, hygiene, and health & safety regulations are strictly followed.

Maintain cleanliness and organization across all areas of the store.

Requirements

Proven experience in a retail, hospitality, or food & beverage management role.

Strong leadership and team-building skills with a hands-on approach.

Passion for customer service and a dynamic, high-energy work environment.

Ability to multitask, prioritize, and problem-solve effectively.

Knowledge of inventory and financial management (P&L experience is a plus).

Flexible schedule, including weekends and holidays.

Note : This description reflects the information provided and excludes non-essential boilerplate or system-generated content.

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