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QBrainX - ServiceNow ITOM Developer

QBrainX - ServiceNow ITOM Developer

QBrainX IncRiyadh Region, Saudi Arabia
30+ days ago
Job description

Join to apply for the QBrainX - ServiceNow ITOM Developer role at QBrainX Inc

Experience : 3+ to 5 Years

Job Location : Riyadh, Saudi Arabia (Onsite)

Availability : Immediate joiners or those available within 15 days preferred

Industry : IT Services / Consulting / Enterprise Platforms

  • Monthly Allowance
  • Flight expenses (travel to / from Riyadh covered by the company)
  • Visa processing fully handled and sponsored by the company

Job Title : ServiceNow ITOM Developer

Contract Duration : 6 months initially, extendable based on project and performance

Benefits Provided

  • Monthly Allowance
  • Flight expenses (travel to / from Riyadh covered by the company)
  • Visa processing fully handled and sponsored by the company
  • Job Summary

    We are looking for a skilled ServiceNow ITOM Developer with a minimum of 3+ years of experience to work onsite in Riyadh. The ideal candidate should have hands-on expertise in ServiceNow IT Operations Management (ITOM) modules, strong scripting and integration skills, and excellent communication abilities. This is a 6-month contract role, extendable based on project needs and performance.

    Key Responsibilities

  • Develop and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Operational Intelligence
  • Integrate ServiceNow with third-party platforms using REST / SOAP APIs, MID Servers, and other technologies
  • Customize CMDB, manage CI classes and relationships, and ensure data integrity
  • Collaborate with stakeholders to gather technical requirements and translate them into workable solutions
  • Conduct performance tuning, testing, and troubleshooting of ServiceNow modules
  • Provide documentation, technical support, and training as needed
  • Required Skills & Qualifications

  • 3+ years of hands-on experience in ServiceNow platform development, with a focus on ITOM modules
  • Strong knowledge of ServiceNow Discovery and MID Server configuration, Event Management, Service Mapping, and CMDB design
  • ServiceNow scripting (JavaScript), including experience in ServiceNow integrations (REST / SOAP, authentication, data exchange)
  • Good understanding of ITIL processes and CMDB data models
  • Excellent communication skills and ability to interact with clients and cross-functional teams
  • ServiceNow certifications (e.g., CSA, CISITOM) are a strong advantage
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Contract
  • Job function

  • Information Technology
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