Overview
JSK Group is looking for Air Ticketing Reservation Manager .
Job Context
Al-Abeer Company, a reputed organization in Saudi Arabia, is seeking an experienced Air Ticketing Reservation Manager to lead its airline ticketing and reservation operations. The candidate must have strong expertise in Amadeus (mandatory) , along with working knowledge of Sabre & Galileo , and proven ability to manage a professional ticketing team.
Job Responsibilities
- Manage and supervise the air ticketing and reservation team for domestic and international travel.
- Handle reservations, bookings, re-issuance, cancellations, refunds, and itinerary changes primarily using Amadeus .
- Perform accurate fare calculations and ticket issuance.
- Coordinate with airlines, corporate clients, and travel partners.
- Train and guide junior staff in Amadeus, as well as Sabre & Galileo systems.
- Ensure customer satisfaction through timely and error-free services.
- Prepare and maintain daily, weekly, and monthly sales and performance reports.
- Ensure compliance with airline policies, IATA standards, and Saudi travel regulations.
Educational Requirements
Bachelor / Honors in Travel & Tourism, or related discipline.Professional certification / diploma in Airline Ticketing & Reservation (IATA / UFTAA preferred).Skills Required : Reservation / Ticketing, Billing Software, GDS (GalileoTravelport, IATA Portal activities), IATA expert, GDS (SABRE), Amadeus expertise.Experience Requirements
3 to 7 years of experience.Experience in multinational companies or travel agent environments.Additional Requirements
Valid passport (minimum 2 years validity).Candidate must have no criminal record.Must be physically and medically FIT.Strong leadership, communication, and team management skills.Proficiency in English (Arabic will be a plus).Detail-oriented, customer-focused, and able to work under pressure.Job Location
Riyadh, Riyadh, Saudi Arabia
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