Senior UX Researcher

1 month ago Be among the first 25 applicants Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for.

UXBERT Labs

is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA. We are looking for a

Senior UX Researcher

to join our team and help shape exceptional user experiences across our digital products and services. The ideal candidate is a

seasoned researcher

who has worked across complex projects, led usability testing, and applied

UX best practices and methodologies

to inform design decisions. You must have

hands-on experience with usability testing , knowledge of the

Nielsen Norman Group's 10 usability heuristics , and a solid understanding of both

qualitative and quantitative research methods . Key Responsibilities Plan, design, and conduct user research studies including usability testing, interviews, surveys, and field studies Apply Nielsen's 10 Usability Heuristics during evaluations and testing to identify UX issues and areas for improvement Collaborate with Product Managers, Designers, and Developers to translate research findings into actionable insights Lead the development of user personas, journey maps, and experience frameworks Advocate for user needs throughout the product lifecycle and influence design strategy with evidence-based insights Present clear, concise, and compelling research findings to stakeholders and leadership teams Mentor junior researchers and support UX research knowledge sharing across the organization Requirements 4+ years of experience in UX research, preferably within digital product teams or agencies Proven track record of applying Nielsen's usability heuristics in real-world testing and evaluations Deep understanding of UX best practices and human-centered design principles Strong experience with research planning, execution, analysis, and reporting Proficiency in tools such as Figma, Optimal Workshop, Dovetail, Maze, or similar Excellent communication and presentation skills Strong collaboration and stakeholder engagement skills Preferred Qualifications Experience working in agile environments or design sprints Background in psychology, HCI, design, or related fields Certification from NN / g or similar UX institutions is a plus Seniority level

Associate Employment type

Full-time Job function

Other Industries : IT Services and IT Consulting Referrals increase your chances of interviewing at Supertech Innovation Labs by 2x Get notified about new User Experience Researcher jobs in

Riyadh, Riyadh, Saudi Arabia . UI / UX Design Internship Programme (Only Saudi Nationals) Technical Senior Specialist - Interactives and Gamification (Theme Park - DB) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr