Description :
We are seeking a talented individual to join our Claims Management team at Marsh McLennan. This role will be based in a larger country and is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75M, ensuring high performance and client satisfaction.
We will count on you to :
- Proactively manage departmental performance to achieve quality, compliance, and productivity targets.
- Lead operational activities, manage workloads, and ensure team performance meets client agreements and regulatory requirements.
- Oversee service delivery, ensuring adherence to compliance and professional standards while resolving business issues.
- Manage complex claims and negotiations, providing expertise and guidance to colleagues and stakeholders.
What you need to have :
Bachelor’s Degree or equivalent university degree; CII qualification preferred.At least 7-10 years of work experience, with a minimum of 7 years in claims / technical insurance or financial services and 5 years in management.Strong communication, organizational, and interpersonal skills, with proficiency in Microsoft Office tools.What makes you stand out :
Proven experience in resource and cost management within the insurance market.Strong leadership qualities and the ability to influence multiple stakeholders.Experience in handling complex negotiations and managing significant value claims.Why join our team :
We help you be your best through professional development opportunities, interesting work, and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment and to providing a benefits program that supports your well‑being.
This position is an Equal Opportunity Employer. Individuals with disabilities and veterans may request reasonable accommodations. All applicable federal, state, and local laws prohibit discrimination and retaliation.
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