Field Service Engineer

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Overview & Responsibilities

An excellent opportunity has become available to join Ebara Elliott Energy in Saudi Arabia as a Field Service Engineer for turbomachinery rotating equipment.

The successful candidate will join our EMA field service operation that covers an installed base of over 5000 compressors and steam turbines throughout Europe, Middle East and Africa. This includes both Elliott Group and non‑Elliott Group equipment.

The successful candidate will support installation, commissioning, maintenance and troubleshooting activities for our onshore and offshore customers around the clock.

Responsibilities

• Support the Site Manager, lead and supervise customer personnel, freelancers and field service representatives in the installation, commissioning and maintenance of centrifugal compressors and steam turbines, besides other rotating equipment.
• Direct service representatives to take corrective action for equipment performance problems and troubleshooting activities.
• Work in partnership with the customer and keep them thoroughly informed on the progress, performance, and any potential problems.
• Ensure customers are informed satisfied and promote Elliott Group’s well‑earned reputation of service excellence.
• Work with sales department to meet customer demands for spare parts, retrofits, service contracts and new equipment.
• Produce comprehensive service reports and present these back to regional management and the customer.
• Contribute new ideas to enhance company service and overall customer experience.

Qualifications

Base Location & Work Schedule

This is a full time permanent position based in Saudi Arabia on remote working basis.

The world turns to Ebara Elliott Energy.

Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEA’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEA for precision engineering, extraordinary reliability and unparalleled service.

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