Senior CRM System Engineer (Microsoft Dynamics 365)-Saudi National ONLY

We are looking for an experienced Microsoft Dynamics 365 CRM Specialist to join our team. The ideal candidate will bring strong technical expertise, hands-on CRM customization skills, and the ability to translate business needs into innovative CRM solutions.

• Design, configure, and maintain Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing, etc.).
• Customize entities, fields, forms, workflows, business rules, and dashboards to meet business requirements.
• Integrate Dynamics 365 with third-party systems and internal databases using Power Platform, Azure Logic Apps, Power Automate, and custom APIs .
• Develop plug-ins, JavaScript web resources , and custom workflows using .NET / C# and TypeScript / JavaScript .
• Perform CRM system upgrades, patch management, and performance tuning .
• Provide end-user support, system training, and documentation .
• Partner with business stakeholders to gather requirements and translate them into effective CRM solutions.
• Implement security roles, data access levels, and user management following best practices.
• Monitor system health, perform regular audits, and ensure CRM availability and reliability.

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