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Recreation Assistant

Recreation Assistant

KeyfmRiyadh, Riyadh Region, Saudi Arabia
30+ days ago
Job description

Service :

Recreation - Operations

Reports To :

Recreation Supervisor

Location :

Misk Sports Wadi & Various, Riyadh, Saudi Arabia

  • Only for Saudi National

Details :

To assist with the daily operations of the facilities and sporting activities and to act up as Recreation Supervisor to cover vacations and absences, as and when required.

Key Tasks :

  • Comply with Misk City & KeyFM policies, standing orders, employee code of conduct, and procedures at all times.
  • Perform all duties safely, adhering to Misk City Health and Safety Management Systems, risk assessments, and facility SOP’s.
  • Handle customer inquiries and ensure adherence to customer care standards.
  • Monitor cleaning, safety, and the general safety and wellbeing of users and facilities, ensuring rules are followed.
  • Supervise sporting activities and provide coaching / instruction as required.
  • Prepare, recover, and ensure the safety of equipment for both sporting and non-sporting activities.
  • Assist the Recreation Team in preparing and delivering events on schedule.
  • Undertake and maintain up-to-date training and qualifications while ensuring personal competency.
  • Provide cover at other facilities, including evenings, weekends, and public holidays as needed.
  • Maintain personal fitness and qualifications in line with the post's requirements.
  • ON DUTY RESPONSIBILITIES

  • Support the safe operation of sports facilities, buildings, and storage areas.
  • Assist with opening and closing site facilities.
  • Monitor activities and enforce facility usage terms during pitch hires.
  • Perform front-of-house / reception duties when needed.
  • Ensure smooth session changeovers.
  • Liaise with the public, recreation staff, sports staff, and event teams
  • ACT-UP RESPONSIBILITIES (as required)

  • Manage the opening and closing of buildings and facilities during supervisory coverage.
  • Address customer inquiries and uphold customer care standards.
  • Supervise cleaning, safety, security, and general user wellbeing, ensuring compliance with rules and regulations.
  • Complete administrative tasks such as reporting, document updates, and compliance check sheets.
  • Assist the Recreation Operations Manager in planning and delivering events.
  • SITE MANAGEMENT

  • Oversee the setup, dismantling, and safe storage of equipment for activities.
  • Report any faults, damage, or potential service disruptions.
  • Identify and escalate issues with equipment or building conditions.
  • SPORTS DEVELOPMENT

  • Oversee the setup, dismantling, and safe storage of equipment for activities.
  • Support the monitoring of sporting activities taking place at the facilities
  • Collaborate with the Sports Coordinator to organize leagues, tournaments, community days, and multi-sport events, fostering Misk community engagement.
  • CUSTOMER SERVICE & QUALITY

  • Actively assists with customer service, taking a lead in day-to-day operations to ensure that high standards of customer service are delivered to customers, users and colleagues.
  • To be able to communicate and resolve difficult situations at times with customers
  • POSITION REQUIREMENTS (Essential / Desirable)

    Experience / Knowledge / Skills

  • The ability to communicate effectively in English and the ability to deal with both difficult and sensitive situations from time to time.
  • The ability to work on own initiative as well as being part of a team ensuring the operations of the facilities and activities
  • Ability to maintain levels of concentration whilst on duty.
  • The ability to react to potentially serious situations
  • An understanding of health and safety standards
  • The ability to meet tight timescales when setting equipment up and down.
  • Two years’ experience of working in a sports centre or gym environment.
  • Have a good knowledge and understanding of the leisure industry.
  • Qualifications / Training

  • Leisure, sports or gym industry qualifications and evidence of continued personal / professional development (CPD)
  • Coaching qualification in at least two sports
  • First Aid Certificate.
  • Secondary school education
  • SAFEGUARDING

  • This post is considered as working with Vulnerable Children and Protected Adults, and appropriate criminal checks will be carried out.
  • It is an offence to apply if you are barred from working with children or protected adults. Preferred candidates will be required to join Misk City’s Safeguarding Scheme, or undergo a safeguarding Scheme Update check, prior to a formal offer of employment being made by Misk City Sports.
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    Recreation Assistant • Riyadh, Riyadh Region, Saudi Arabia