Head of Saudi Market - Sales- (Saudi National Only)

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• PROSPECTIVE ACCOUNTS : Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans
• FAIRS (domestic / International) : Attends fairs in order to represent the Hotel and / or region within a both according to the action plan within the Business / Marketing Plan of the Hotel. The fairs are attended in co‑ordination with the Regional or Corp. Sales
• DOMESTIC MARKET : Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts
• INTERNATIONAL MARKET : Has to be worked on in close co‑ordination with the General Manager according to internal regulations
• ROOMS : Regarding the availability and the co‑ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation’s management.
• MARKET MIX : Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term
• CO‑ORDINATION : Regular meetings with the hotel operation (Rooms Division, Reservation and Food & Beverage) have to be held to exchange information and problem solving
• Reduces administrative work to achieve a minimum of 5‑7 personal sales / courtesy calls per day as well as 10 telephone sales / courtesy calls per day, without affecting promptness of flow of correspondence to accounts
• Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time
• Reporting : Prepares and transmits the Call Reports on a weekly basis to the supervisor and / or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales activities & production / conversion figures. Attends once a month hotel’s Sales / Rooms Division and Credit meeting
• Business Plan / Budget : Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his / her field of responsibility
• Accounts Receivable : Is co‑responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co‑ordination with the Credit Manager / Rooms Division
• Establishes and signs contracts with local In‑bound Operators / Travel Agents / Corporate considering the official Rate Policy in co‑ordination with the General Manager
• Conducts rate market surveys to advise management of actual market trends
• Establishes and co‑signs contracts with Inter‑national Tour Operators / Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He / she conducts prior discussions with the partners to prepare final contracting
• Special deals (out of guidelines and rate policy) must in any case be discussed, co‑ordinated and approved prior to offer with the hotel’s management
• Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur
• Execution of regular technical / skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director of HR & the L&D Manager
• Maintains a monthly overview of vacation‑ and public holiday balance of all his / her staff and delivers a monthly consolidated summary to the Director of HR
• He / she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his / her field of responsibility
• Assumes responsibility of Duty Manager when scheduled to do so.
• Other duties as assigned
• Press Releases, PR activities, Advertisements etc. are executed and co‑ordinated by the GM’s Office
• Electronic Distribution Systems are up‑dated by the hotel operation on regular basis
• Assist in Task Force Teams for new openings
• Carry out any other reasonable task (which may not be stated here) as requested

Qualifications

Master Degree in Marketing or Diploma in vocational hospitality, 8 – 10 years experience in 4-5 star Hotel

#J-18808-Ljbffr